Recipient loved the briefcase and it was really good quality

Great product

We purchased a Buccio Ragusa Italian Leather Briefcase as a gift, which came with a hefty price tag. After 2-1/2 years of normal use, the brass latch on the bag snapped. It wasn't abused, the part just prematurely failed. After contacting Customer Service, they sent the link to purchase the latch and replace it myself. The replacement price on their site for just the latch was $69. . . When asked if they would warranty the part, they refused on the grounds that the 1 year manufacturer warranty was expired. I also asked if they would provide the part at cost, at which point they stopped replying. For products of this quality, I expected better longevity and customer service.

Easy ordering and payment, shipped earlier than promised, and a great product arrived in excellent condition.

Good quality but a little small for my needs.

Just an excellent product. Magnetic clasps work well and the size is perfect! Fast shipping too

Misdelivered to my billing address.

Fast service

Excellent product

Ordered 5 of these as gifts. Great customer service experience. Bag appears well made and visually appealing. Highly recommend.

I had a few questions one of the guys called me back quick. I ordered a briefcase for our son who is getting his 2 and masters at FSU last day is Aug 8th. I didn't give me a spot for the 15% off. I emailed them got a email back it was corrected. Can't wait to get it.

Excellent. Does it come with a canvas cover for storage?

Item provided is entirely different design than advertised.

I need to return the order. What is the return address????

-The purchasing shipping and receiving was very well done. When paying $300 for a sling bag, you expect quality leather. I’m not a leather expert, but it seems extremely stiff and not what I expected.

Excellent

Terrible workmanship

Top notch quality, amazing customer service and my employees all love their leather briefcase bags!

Thank you it’s great high quality as I said before and the other comment very happy with the purchase

Second purchase I've made. Great selection and good service, website easy to use.