I bought the same product two years apart. Quality declined significantly. Also production time on my recent purchase was way longer than expected. It took forever to arrive, but I will say that customer service was super helpful when it to tracking my shipment

I'm happy

Items as described. Delivery was prompt

I had to call the hotline as it took a month to get but after that it shipped no notification from the beginning that it would take that long

I got 2 beds for my dogs. They LOVE how comfortable the beds are and I like the fact they're waterproof! The only con is that within a week some of the stitching started coming out on the bed. This is frustrating because these beds are NOT cheap! I'm just hoping the stitching won't come undone completely!

Service was fine.

it was ok but took quite a while yobreceive them

I love Brentwood Home products and the packaging, communication, and quality are always great! Worth the cost, definitely.

My mattress arrived on time and the service was great.

have not received replacement cover

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awesome

This pillow provides a lot of support while still being soft and comfortable. It's a great fit and we're very happy with them!

Very attentive to my concerns about the construction of the bed and was helpful in the return process.

The bean bag shipped quickly. Overall, good experience.

came on time!

Good holiday sale and shipping was quick.

Very prompt shipping with accurate tracking information available.

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Smooth transition, excellent product (so far) - very pleased with it.