We are very excited about the great coffee this machine makes!

I accidentally cracked my coffee carafe. Thankfully I was able to buy the perfect replacement

The girls I spoke to on the phone was very helpful…. just disappointed with the product.

nice

I love the BV1500TS coffee maker, but the carafe is a bad design. It is impossible to pour all the coffee out of the carafe. There is always some coffee left behind. Also, it is impossible to pour coffee out of the carafe without the lid being put on the carafe; another bad aspect of this product. The BV1500TS coffee maker has been on the market for many years, so why can't you update the design with a better carafe?

great!

Shipped out quickly and packaged well

Thank you for replacing the defective one that gave out less than a year from the date of purchase. We appreciate your help with that and replacing it promptly as you did. Hopefully this one will last a long time like our original one did.

The Best coffee maker I have owned!

My purchase was easy and was delivered quick. Very satisfied

Brews a wonderful cup of coffee! The carafe keeps the coffee hot! It’s easy to use and clean!

customer service was excellent. kettle works great.

Still figuring out the best water to coffee ratio

Fast Shipment! A company that knows how to conduct proper e commerce business! Will be ordering from again! . . . Gratitude.

Arrived as expected on time.

Great support

Came quickly

Love it!

The jury is still out on my Enthusiast. It's a nice looking machine. Brew temperature seems to be on point. I feel like my coffee has been much stronger, and it seems more difficult to taste the notes of my coffee. I don't use flavored coffee. We shall see.

Shipping was a breeze