I am still waiting for my parts it has been more than a month and I am still waiting for my parts

After ordering the part I was informed when it took too long to come in but it was on back order and it would be shipped out as soon as it was available. It was not until after it was taking too long to arrive when I was informed that there was going to be a delay.

I had to return it because it didn't fit my car and I haven't received my refund yet

Good job 👏🏼👏🏼👏🏼

Very reliable for oem parts.

Parts as described and shipped relatively fast. I would recommend to others and return for future needs.

I place January 6 no recibe nothing no Body help I tell the person cancel my order hang the phone no refund my money really bad customer service 380 something dollars my order my order #6417 I call the postal service they tell they waiting for the item

Great. I was able to go online and look up the parts I needed. I put my VIN number in and you checked to make sure the part would work. No one dose that for there customers anymore.

Like the more competitive price. Use Realoem to get part numbers. Most parts arrive in a week, so if you find a worn part during removal, need to plan for another week.

Ordered parts and had it shipped expedited because I needed them. Waited over a week and tracking showed it hadn’t been picked up yet. I called and they said they were waiting on fedex to pick up the order. After a week of waiting I canceled the order and ordered my parts elsewhere. While the fedex issue was not their fault, I feel like 90% of an online store is logistics.

Before I order I called the Parts Department to see how long delivery would take. I was told a couple days for them to get and another 3 days to ship to me . . it took 2 weeks when I tried to check on the order they said it had been delivered. . I had not received it . . upon emailing they had the wrong order number so I would say that the communication was not very good… I’m glad I finally received the part. .

The purchase was not easy, and the person on the phone was less then helpful

I’ll recommend this website to everyone

Perfect

Great team! Shipped quickly, responded to emails and phone calls, sent me exactly what I needed.

I got exactly what I needed and the shipping was fast even though the part was a special order. The guy in parts who helped me was very knowledgeable. I appreciate that he took the time to get the part and process the order when other dealerships wouldn't. Their customer service may lead to me purchasing my next BMW from them.

The floor mat are really nice but I feel like the time it took to ship the mats was very slow.

Very good service

Fast, efficient service and great product.

My son has been doing work on my car to save me money but I wanted BMW parts for my Mini Cooper no aftermarket stuff. I got everything we needed and the price was right. They kept me informed in shipping as well.