Needed John Cooper Works mats for my convertible and could only find there here.

Sold me used parts from junkyard

It took almost a month to get the part. I called three times along the way and the second and third time someone told me it was stuck at the BMW wearhouse and they would call. The last person actually did something because about 3-4 days later I received an email with a tracking number.

Only issue is identifying part with picture. Including VIN for confirmation helps but still use Realoem to minimize selection issues.

Excellent service, great price and fast shipping

good job i am satisfied

Item as described. Shipping time was as mentioned, a little bit on the high side.

Perfect fit and easy to install.

This depot saved me a lot money. And parts are d same as dealers. I believe they have everything that you might need for your beammer. Highly recommend it! 👌

I ordered my parts they arrived on time and were about 40% less than what my Mini Dealer quoted.

Order was placed on January 19th. Shipping label wasn't created until the 22nd. Three days seems excessive for a couple of small gasket sets but then the USPS didn't receive the package until Feb 2nd AFTER I had sent an email asking where my order was. Parts were finally received on Feb 6th, 18 days after I placed the order. For perspective, these shipped from about 4 hours away from where I live.

Iooks just like the OEM perfect fit

Cant get someone to call me back. Ordered the wrong part and asking for help to return it and order correct part. I have tried calling and noone answers. I sent email request on your website and have heard nothing. Appreciate someone calling me back. 952 261 5667. Thank you.

The part itself and the price were great. I paid $20 for shipping to receive the part over a 2-day window. 2 days past that, I went to the post office to retrieve as I had a deadline to get my car repaired before going out of town. It was the holidays so I don’t know if it was slow to be shipped or if it was the post office.

I purchased a few small but needed parts for my MINI and paid the extra to get this shipped out to me next day. When I noticed that this didn’t occur in that timeframe, I called the number on the site. I then was connected to a disgruntled employee that spent a vast amount of his time on the phone with me trying to convince me to not go with them at all and go to a local dealer. It was strange considering it’s a bit out of pocket to try and convince anyone to do anything especially when it’s for your personal gain. I left that conversation feeling unsettled and had a weird feeling about the order in general. The next day the order was just flat out canceled by the shop. I called again and the employee had no answer as to why this occurred but had to reorder the parts (charged twice). The item was shipped that day but I didn’t get it until 3 days later. Overall, in my opinion, this business is not worth your time or money. The employees even agree?

Great part match, shipping time took 21 days too receive.

I had problems locating the bolts I needed for a bearing replacement The parts were exactly what I needed- the only complaint- the order sat as “waiting to be processed” for over a week with no confirmation of when it would be delivered- so that added a little bit of unnecessary concern

I inadvertently ordered the wrong part. In the search it states year, model, trim. Ordered a rear bumper for a JCW though the part description doesn’t mention anywhere that that’s the trim level it was for. The “correct part #s” description on has a disclaimer stating “none JCW”. That seems backwards. Now I’m stuck with a part I can’t return because shipping is more than the parts is worth.

I had an issue due to my own error and they went out of their way to help and completely fix my problem. Excellent service and the price of my part was right in line with competitors.

Parts received intact and everything has worked fine.