Shoes are great.

Great service. Ordered pair that was too small. Easy return. In reordering proper size, accidentally ordered two pair at once which was not intended. Customer service was able to adjust the order before it processing and made it a non-issue. And I love the BOA feature on my shoes!

I have had to try 3 pair of road shoes before I got the pair that fits the best. A good experience as bikeshoes sent my shoes quickly and I could return the ones that didn’t fit at no charge. Excellent service and answers from real people to my questions.

I have extra wide feet and needed shoes with a wide toe box. Fit is really important. Bikeshoes. com allowed me to try different shoes and return no questions asked for free if they didn't fit. Doing this allowed me to find the right shoes. On top of that the prices were great. Two thumbs up!

Great shopping experience. The customer service was really helpful in the selection process. They provided recommendations based on my running shoe size. And the shoe I ordered fit well. I also ordered a second size at their recommendation. The shoes arrived very quickly. The return process for the shoe that didn't fit was extremely easy. bikeshoes. com provided prepaid shipping to return the shoes. All I had to do was to send the shoes back in the original package. Bottom line: Great company and products. The whole process from selection through order and shipping was perfect.

Shoes showed up fast and were exactly what I wanted at a better price!

Great service, price, and product.

Very quick dispatch of a hard to find item

Shipping was prompt and I got notifications throughout the process. The shoes were exactly as described and the packaging was “no nonsense” yet protective. Our cycling family will definitely order from this site again.

I did my research to find a great wide bike shoe but couldnt find wide local to me. So from across the country came my cycling shoes. Teo surprises, the box arrived with zero damage and the Lake CX177 actually fit! Bikeshoes. com has an excellent selection and return policy i can love with just in case you have big hard to fit feet

Keri took the time to walk me through the cycling shoe sizing process, offer feedback, and was super nice and responsive. Their prices were also the best I could find and they shipped immediately and quickly. Highly recommend!

The CSR, Kerri, was very helpful.

Having size 17US feet makes it almost impossible to find shoes to wear, let alone specialized shoes of any kind. I scoured the internet looking for what would be my first pair of cycling shoes and was surprised to find that not only did bikeshoes. com have my size, they have multiple options to choose from! The website's filter feature makes finding shoes super easy to find and having the US sizes in parentheses makes finding the perfect fit a breeze.

Shoes shipped fast, too small and narrow. . Return was simple and easy. Will buy again!

Comfortable right out of the box. Size is true to fit and love the BOA to tighten up on a ride. #8 sole firmness is very noticeable when putting down the power and less foot fatigue.

I have returned my bike shoes but I haven't received a refund.

Staff was extremely helpful and delivery was quick

Ordering was easy. Free delivery in 3 days was great. I need wide shoes. Not many bike shoes come in wide widths. Can't beat the selection of top brand shoes at reasonable prices! Also got pedels at better prices than I could find anywhere else.

Could not be happier. Thanks to their free shipping and returns, I was able to try multiple pairs of shoes before settling on the right pair for me. I’m very happy with the experience.

Online ordering, shipping and return (purchased multiples in different sizes) was exceptional!