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@Bedinabox #bedinabox
I had to call to get help from customer service while placing my order and the customer service rep was so kind, so helpful, so patient and made the process so much easier!
Shipping was fine. Packaging was excellent.
We love our mattress, but we never received the pillows that were supposed to come with it. BedInABox is supposed to be sending them, but it's been a while. We had to go out and buy pillows to get us by.
Quality of the product and service is outstanding. Marked down due to prices getting to high.
After owning our first BedInABox mattress (11 in PacBed Original if you're nasty) for over 16 years, we decided to get a new Tranquilium model. It has helped my wife's back, which had been causing her debilitating pain. This mattress (and even our Original) can handle constant use by two bigger people and two bony but rambunctious young people who like to visit like Goldilocks in the night. Additionally, Support from BedInABox has been top notch. Not only did they find. my order from 16 years ago, they talked to me about likes and dislikes with it and suggested a short list of comparable models for. me. to consider. Ordering and receipt of my order were a breeze. The only feedback I would give is to make the encasements have handles on the side to make moving/rotating the bed easier.
Great product and customer service.
Always a great company to do business with
I purchased four BedInABox mattresses – 1 Azule, 2 Trillium, and 1 Original. Unfortunately, the Original mattress has been the most uncomfortable of all. Both my wife and I wake up with soreness in our hips, shoulders, and tailbone after sleeping on it. While the Azule and Trillium models have worked well for us, the Original feels much too firm. I initially requested an RMA but, regrettably, missed the response window. It has now been about five months since purchase, and I understand I am outside of the return period. However, I only wish to return the Original, as it continues to cause discomfort despite giving it several months to adjust. This has been a frustrating and costly lesson, leaving us out nearly $1,000.
It took a long time to deliver but I like the bed top
My BF was saying his old bed was causing him back pain and he needed a new mattress. I started researching mattress and was surprised at how prices had skyrocketed. So I was on the hunt for a decent mattress at a reasonable price. Enter bed in a box, my BF is a hot sleeper and he said the mattress has great cooling. His back and shoulder pain have gone away. And from day one there were no issues with offgassing. I no ght the beds during their 4th of July sale and got the bed for only 574$, so it was a great value. Thanks bedinabox for saving my money and keeping the BF happy!
I love my new mattress. It is firm but also has some "give" to it. Set up was super easy and it inflated within a minute.
I'm not a good sleeper but this mattress is comfortable in all positions. This is my 2nd Bed in a Box Mattress. I had my first one for 13 years so ordered the original one this time. It was too firm but I was able to return and get the Azul which was much better for me. Just enough softness but supportive!
We love our new bed! We got the Original Hybrid (bed in a box), and unpacking it was super easy—and honestly fun to watch it expand. The quality is great, and we’ve been getting amazing, uninterrupted sleep since day one. It has that memory foam feel where you can move around without disturbing the person next to you. Total game-changer. Love this bed!
What a great product. . . . second time we have purchased from them. Great communication and timely shipping. Perfect arrival. What a great product!
We had the cool rest topper on our RV mattress and it is so heavenly we bought one for our King size bed in a box bed, too. It is so nice for your shoulders and hips. My 10yo son thought it was so comfy he asked for the twin sized one too, which we plan to also get. Thank you Bed in a Box!! (Side note: Customer Service was super kind and helpful over the phone!)
We love bed in the box. We have bought 3 pieces, one for our guest room, for my daughter, and our own (recent purchased). We love
Nothing like the Original! Shipping a bit slow but got here in the nick of time.
Topper was a little late
Dana is an outstanding sales person!! She guided me to the best bed for my college student, and offered to help with a delivery concern. Dana is a great listener and problem solver—She made my experience a 10. I am so grateful I connected with her today.




| Stars | Count |
|---|---|
| 5 | 7009 |
| 4 | 733 |
| 3 | 177 |
| 2 | 136 |
| 1 | 100 |
| Total | 8155 |