The time of receipt from the order time was only about a week and I did not upgrade shipping.

Awesome 😎

Wrong color was sent. Correct color is now out of stock.

Katya in the customer serivice team has been extremely helpful in addressing issues related to my order. Her timely responses to my queries and continued offers of assistance to ensure timely return of my item is greatly appreciated. She embodies what customer service used to be and is a asset to the Barbour team.

Thank you Barbour

Not great

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The service and shipping from this company is very good

The website was extremely easy to navigate.

It was great

Spent a long time picking out the perfect Christmas gift for my wife. Placed the order. The next day cancelled with no explanation or loyalty credit or anything. What happened to this company?

Great job! I spoke to Cameron on the phone and he answered my questions before the purchase. It was reassuring to speak to a real person!

They are a great company

Shipping was on time and packaging was great. I am, however, disappointed that the baseball cap was made in China.

Customer service was extremely lackluster and it’s disappointing there is no exchange option

Great

Fast shipping, top quality, overall very happy with Barbour on my recent purchase.

Worst customer service. My package was lost and did not receive it. And I was not able to get help. They are not even responding the emails. Horrible customer cate

the returns and shipping is quick and easy