Amazing service, website, order process and delivery.

Some of the items arrived expired! I do get a quick refund for all of them

Shipping was delayed. This wasn’t a problem for me

When the delivery company let us both down Bakkli customer service were very good in replacing the items free of charge with efficiency and good grace.

Items were delivered promptly and as described.

Very satisfied with service and products offered

Quality products always delivered on time

I really loved the service at Bakkali. I’m especially fond of their Egyptian rice, along with the fresh, high-quality vegetables and fruits they offer. Everything I’ve bought has been top quality, and I’m so glad I discovered this shop. Highly recommend!

Was delivered safely and securely

Foods arrived on time. Thank you

I am still not happy about the correct. weight of the chicken and meat. Also every time I order fresh vegetables I get them rotten and destroyed and the worst quality and I end up throwing. them and waisting my money. I hope my review would not be misunderstood as I have been your customer since the beginning. Thank you

All round great service and product.

Excellent product and seamless experience. Delivered on time and with a lot of care

Great service.

I made an order, it was supposed to be delivered after 2 days it did not. I made another order and it didn’t arrive as well. So now it’s been 2 weeks or more i did not receive my two orders.

Perfect service

Great

Thank you, experience was really positive, groceries ordered arrived quickly and everything was very tasty, will order again thank you again

Juicy pop.

I've placed several orders. The website is easy to use, offering items that are hard to find locally. Delivery is usually within a couple of days and the items are good quality and arrive well packed and surrounded by ice packs. Customer Services were excellent in the way they dealt with a delayed order, offering me several options to rectify the problem. They made me feel valued and listened to. I'll definitely continue using them.