I made an order, it was supposed to be delivered after 2 days it did not. I made another order and it didn’t arrive as well. So now it’s been 2 weeks or more i did not receive my two orders.

Perfect service

Great

Thank you, experience was really positive, groceries ordered arrived quickly and everything was very tasty, will order again thank you again

Juicy pop.

I've placed several orders. The website is easy to use, offering items that are hard to find locally. Delivery is usually within a couple of days and the items are good quality and arrive well packed and surrounded by ice packs. Customer Services were excellent in the way they dealt with a delayed order, offering me several options to rectify the problem. They made me feel valued and listened to. I'll definitely continue using them.

Thank you

Thank you

Package was delayed by a day and the single frozen food item had defrosted.

Very pleased with the Middle Eastern frozen meals, top products.

Delivered well packed

I won't be shopping at Bakkali again.

Excellent wonderful service and quality

It was great! I loved it so much.

Very good customer service.

Great delivery service for middle Eastern groceries. You can choose your delivery day, and everything comes very well packed. Thank you

I would have lived to give this a top star rating but it is impossible lately. I do love this company and I believe they have potential. I rely on them but they sometimes do things that are infuriating. Like replace wrong item with the same wrong item, a shipment of three boxes arrive on three different dates etc. I will not stop being their client but they truly need to pull their socks up and sharpen up their act. They can and they will. This is a constructive criticism hopefully it would hit home.

Couple of things missing,whilst showing in stock. Had a call and had to be substituted

Brilliant thanks

Bakkali is one company I highly recommend. All food items and meat are fresh, clean and well packaged and arrival of the package was very quick. Also Bakkali dealt with my query in a very professional manner. I definitely highly recommend Bakkali to everyone looking to purchase fresh clean food products for their food shopping. Great company.