I recently ordered babysense 7/baby monitors and had them shipped to an Armed Forces Pacific address as a baby shower gift for a Navy service member. Because of the unique location, I reached out to customer service to ensure everything would arrive smoothly. Their team was incredibly helpful from start to finish - professional, responsive, and caring. They provided timely updates, answered all my questions, and made sure the packages were shipped and delivered without issues. Thanks to their support, the packages arrived safely and on time, and the family who received them loves them. I really appreciate the outstanding service and the extra care they put into this order.

Great product which arrived quickly.

I have had such a positive experience with the customer service team. We had a problem with our camera and monitor so I contacted customer service who helped us immediately. The issue was sorted within 24 hours, I cannot fault the service. Incredibly helpful and efficient

Very helpful and understanding. Customer service was made in a timely manner.

Pleasantly surprised by the wide angle camera. Able to see both beds in one room with one camera.

This is a great hd monitor. Can see well at night or during the day. Knocked off one star because at night the “noise light” (one that detects the noise) flickers all night long and it is so bright. We have sound machines so there is no way around it even if they aren’t turned up very loud it picks it up. So I have to cover it up with something.

great customer service and great product

Au top !

Great customer service. Answered quickly and helped within a reasonable amount of time.

We love love love this brand baby monitor. We have 2 kids and love the option to split the screen and have it move to each boys' room simultaneously. It also has the option to link up to 4 cameras. Only complaint is our first one stopped lasting as long before it needed be charged after alittle over a year. But we purchased a new one recently and it's working great. Highly recommend

Good price, fast shipping. 10/10

Wow this monitor is incredible! Clear picture and range of motion is fantastic, plus it doubles as a night light. The only problem I've found is it doesn't last unplugged all night but as long as it's plugged in it's ok

Je suis assistante maternelle à mon domicile, et le baby phone double caméra est vraiment un indispensable. La qualité de la vidéo et de l’audio sont super. Je recommande vivement ce produit.

Love love this monitor. . . super clear image! Couldn't ask for more! I use this to keep and eye on my 10 year old son who has autism and epilepsy while he sleeps (to make sure he doesnt have a seizure). . . . . while this monitor is am able to have peace of mind while he sleeps. Such a clear image of his eyes! (Last monitor i had trouble seeing if they were open or closed!) Highly recommend for ANY parent or caregiver! :)

The parent unit stopped working after a couple months. I reached out to customer service and they sent a new unit that arrived quickly. Great customer service!

Randomly my cameras mic started to make weird sounds on the monitor with in three days i have a replacement camera been send out the replies and problems was solved really fast very pleased with the help I had received.

Great

Service après vente au top 👌🏽 ils sont très réactif et propose une solution instantanément. Je recommande la marque et le modèle les yeux fermé.

I bought this camera set after having my second child, I absolutely love it, screen is a perfect size and it has been amazing. After a while I was having some issues with the temperature control and after trying to troubleshoot with the help of customer services, they simply sent me two new camera replacements as I was within my one year warranty. Their service is honestly second to none and I wish all company’s were as helpful and easy to deal with as this one has been. Thankyou so much, I will recommend you to anyone I know needing a quality camera by a reliable and reputable company.

J’ai eu un problème avec les caméras qui faisaient du bruit après 2 ans d’utilisation. Le service client a été à l’écoute malgré la garantie dépassée et surtout très réactif et nous a changé les câbles d’alimentation qui étaient à l’origine du sifflement. Merci beaucoup à Babysense, avec un service client de cette qualité, vous ne prenez aucun risque pour commander ! Je recommande +++