Good customer service

I was hesitant to spend the money on the rack but decided to pull the trigger on it anyway. While purchasing I discovered that I had a bunch of purchase points from buying my Kepler. 500 of these points knocked 50 bucks off of the basket. This obviously made me very happy.

The shipping was fast and safe

Awesome products and great customer service

So far so good, son loves his bike. Ride daily battery does not last as long as expected and charging takes a fair amount of time. Charging each night help make-sure you don’t spend all day charging and enjoy more riding.

all good

I recently inherited a non- operating gen1 Grizzly from a friend. It had some issues. Steve was top shelf helping me trouble shoot the bike and giving me step by step instructions with photos and videos via email. He is very knowledgeable and helped me get my bike up and running in record time.

It came on time with no issues. Easy to pur together and a blast to ride!

So far, in my opinion, the overall brand ( product + support ) are seriously top of the line.

Great!

Very good E-Bike company. My bike was shipped fairly quickly along with the accessories. Accessories can be hard to get but they do restocks every so often. My X-Class E-Bike is holding up well and I am impress with the build quality, power and range the bike has to offer.

Bag came with one side of one handle not sewn on. I emailed them and they sent me a label to ship back and they sent another one right away! Great service after the sale!

So far so fun

So good I almost wrapped myself

Great Product and Customer Service.

You guys are amazing

Fast shipping

No issues with Ariel But Fedx has gone to crap!

I bought the x class 2 months ago and it did amazing for me, I may have had a few accidents on that thing but beside that its better than any other e bike

They have been hands on and were great helping me out. I love the new ebike!