Units were delivered as expected. Not sure if it's my ears or the units themselves, but when the gremlin is set to a minimum dial setting with source at max volume I hear more from my right side then left. Could be hearing damage from work, but just something I noticed. With the gremlin set to max dial setting and hither adjusting source volume sound details are amazing. Need to save money for new tubes to try tube rolling, but other than that happy with the purchase.

Apos compensated me for a shipping delay and the units are always well packed.

Amazing

Always a great source for audio gear. Selection, price, ease of purchase and delivery are reasons to come back again.

All good

Great experience. Will buy again from here,

Everything they say about the ray tubes is true They are great and replaced my nos tubes

. The transaction was smooth and easy, as is the DAC. Recommend! .

Excellent purchase

gr8 as always you guys amazing. assuming I'm alive after the next month or so here I'll definitely be a future regular customer. your products and service are top notch. I feel like I'm treated as if I walked into a decades old amazing worth of mouth reputation brick and mortar even though I'm across the Atlantic or pacific depending which way you fly lol, and treated like a lifelong friend and a respected customer to the fullest extent.

Shipping was ok - i wish i can have a choice how to ship it but hey - no complains it came to me in due time and did not get lost on the way.

I’m surprised to find a keyboard this great at this price. It sounds wonderful, comes apart easily for modding, and looks fantastic.

First of all, let me say that I am very happy with the FIIO M27 Player, it is everything that I hoped for. This review is going to be about the customer experience. While I give a higher score for here, there are things that could have been better. Let me explain. I was only in the USA for a short period of almost a month. My primary concern with all my online orders was to guarantee that I could get my products before my departure. When I went to the Apos site and ordered the M27, it did appear as it stock. This was fantastic, as I felt that delivery in my time frame would not be an issue. I placed my order on Jan 4, 2026. My date of departure was Jan 30th. While closely monitoring my order, I noticed that it did not ship for many days. This started to concern me and I reached out my email to inquire. A reply came quite quickly, within a few hours, stating that they were temporarily out of stock, but that a fresh batch would be available within the current week. This I figured was acceptable, as I had plenty of time still. After 3-4 more days, on Jan 12th, I saw a shipping label was printed, with an expected delivery within a few days. On the estimated delivery date of Jan 15th, I noticed that there was still no tracking updates, and the status was still that the label had been created. I emailed customer service again at this stage to get some clarity. I was told that the M27 was being shipped from China, and that I should expect it to take 10-14 days in total. Seeing that it only shipped on the 12th of Jan, this meant that the delivery would be on Jan 22 - Jan 26. I admit that this started to make me worry, as if there would be any delay, I might not be in the USA at the time of delivery (Jan 30th being my departure date). As it turned out, I did receive my order on Jan 22 (thankfully it had arrived before an ice/snow storm which did cause nation wide delays). I am writing my experience here in the hope that Apos can make some improvements to their listings/custo...

Great Value for Sound Achieved. Kudos to Apos for this offering and combo in this price range. Well Done

Quick delivery, good quality product. Thank you.

A+

It is the best match with Gremlin

International support during unsociable hours - cannot fault that kind of dedication 👍

I haven't had to utilize customer service but I will purchase from Apos again!

Absolutely amazing product for the money. Bought the Gremlin amp with regular tubes and the R2R Druid DAC. after a few minutes of listening I thought to myself I have to write an email to Apos thanking and praising them for making these two products. on my Sennheiser 800s they BLEW ME AWAY instantly (waited without listening for 6 hours as per the manual to allow them to burn in). absolute delight. for this price what we are getting is bonkers. might look into the select tubes down the line. On the way I have a pair of Burson v5i-D and ss3602 op amps and have some op1656s as well. haven't even tried rolling any yet in the Druid- I want to get used to the stock sound first. I would give both the Gremlin and Druid a 6/5 rating if I could. . ,. .