Ordered products, they arrived faster than expected. No issues 5/5

Overpriced shipping and then had the audacity to ask for $20 more.

Order came fast and in perfect condition

Delivery time as expected, came in good condition, no problems

It’s so sigma

Excellent

Excellent customer support. Smooth communication. Very helpful. Accurate packaging. Fast shipping. A real pleasure to deal with overall!

Happy customer

I got a Nagi Seishiro figurine! It took like 3 days after processing to ship, and it came in good condition! Would recommend!

Great Website to purchase products from Japan. I am fully satisfied with the product! The figurine is so cute! Bit of a small issue with the delivery in my country but at least it came to me in perfect condition.

Delivery took a bit long, but otherwise, really happy with my first purchase from Animota!

I haven’t received the delivery.

Great customer service

Product arrives intact and customer service was helpful.

Love her! Honestly, she was decently larger than I was expecting, but great nonetheless! Looks just like photo, came in great condition and shipping was on time! Great experience for my first order and I’ll probably order more figures soon (:

Everything went smoothly and the figures are in perfect condition

Pre ordered an item as a gift, from Japan to the US took 3 days. I was very surprised by that.

Animota continues to be high quality site for purchases! :)

Missed my son’s birthday

This was my first time ordering anything from Japan. I was a little afraid but it went well. Tho, it really comes down to people on the other side. Yes, there is the shipping cost and yes there are the potential customs you have to deal with but that one is the responsibility of the buyer. Not once I had the need to contact them what is happening to my order. Items were shipped in a week, got the tracking number, then email from Animota and got all the info I needed from the tracking link provided in that email. Even after the package arrived to customs in my country, that link still provided me with info about what was happening to my order there. Then one day I got the text that package is gonna be delivered today. Paid the additional cost and got the order. (You are reminded basically in every email about the potential customs that may apply in your country, and those is different from country to country, it is not universal. It's not a hidden cost and almost certainly not a scam) Everything was packaged in a way that the only thing that could damage the figures would be someone opening it to mess with them that way, so very good. Whole thing from the order to delivery took 23-24 days also counting weekends, so can't complain about that at all. I still prefer to order from Europe if possible because I can't be bothered dealing with customs but, if there is something that I can't find in here again, this shop is gonna be my first place to look for it. Thank you very much for your amazing service and have a great day!