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After receiving our order, realized we must have ordered the gunsmoke instead of brushed nickel that we needed. We also paid extra for rust protection. I wanted to know if reverse side was also rust protected, and we would just use that side. When I called, the 800 number was a swerved by the normal "Thank you for calling" routine, but ended there. No options, just dead space. Tried to call 3 times. I then got online and put my question on the chat option. 0 response. Thanks for nothing. I could have ordered basically the same thing off Temu for $100. Next time I WILL.
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Beautiful, affordable, great quality, and timeless!
The pieces we ordered are top quality and look beautiful, but the turnaround was very long. The website quoted 4 to 6 weeks for the finish we chose, but it took nearly 8. The 426 week quote was also buried in an FAQ and not readily apparent from the product page. Definitely not a dealbreaker for the quality of the pieces, but something you should definitely plan ahead for on your projects.
Never doing business with American Tin Ceilings.
Customer service never called me back
All went well.
Never received them
Great!
Wonderful company to work with great communication and timely delivery
As previously submitted.
Disappointed so far, but if the product ever arrives I'll be happy to start my project.
I am 100% satisfied. Great product! My order was exactly what I had ordered. I would share this product information with my friends and would definitely order from the company again
Great-took a while to receive.
It was easy installing them and they shipped right on time.
still waiting on my samples ordered before Thanksgiving!
Took a while to arrive but well worth the wait! Decently priced as well.
Love my backsplash! Easy to install and it looks beautiful!





| Stars | Count |
|---|---|
| 5 | 1787 |
| 4 | 193 |
| 3 | 116 |
| 2 | 68 |
| 1 | 125 |
| Total | 2289 |