Great shipping and communication

Fabulous communication and support.

Excellent experience from start to finish. The online team was responsive, knowledgeable, and easy to deal with. Delivery was smooth, on time, and well coordinated. The whole process was hassle-free, and we couldn’t be happier with our Niva outdoor sauna.

From start to finish Alpine Spas made the whole process easy and stress-free. Communication was clear and prompt, delivery went smoothly, and the spa arrived in perfect condition. Really impressed with the level of service — felt looked after the entire way rather than just buying a product online. Wouldn’t hesitate to recommend them to anyone looking at a spa. Great company to deal with.

Above and beyond! Amazing service and support

Excellent service from start to finish. The communication throughout the ordering and shipping process was great, and our sauna arrived promptly and in perfect condition. The team were friendly, responsive, and genuinely helpful whenever we had questions. It’s refreshing to deal with a company that provides such great customer service. Highly recommend!

Helpful and professional team

Alpine have been fantastic. Lots of communication with tips and videos for new spa owners. We needed to get a few repairs done but nothing has been too difficult. Thanks Alpine

wonderful support

Sales team were great, no hard sell or upsell. Dispatch team called to tell us when to expect the spa and the delivery team delivered on time and took away all the rubbish. Installer arrived on time, explained what he was going to be doing and explained a few bits about the spa. Would definitely recommend getting the platinum service - no fuss or stress trying to set it up yourself.

Easy to deal with alpine spas, was not in stock at the time of purchase, but communication was excellent and picked it up earlier than the estimate

Great communication from the team at Alpine, no issues at all.

Shipping was great - they put it right in front of the garage

Really easy to deal with, came with a solution focus and staff were knowledgeable.

Alpine spas have been wonderful to deal with being first time spa owners. We had no idea of what to expect and they have been encouraging and supportive. Any silly questions were answered professionally and they made us feel very at ease.

Great delivery service arrived on time very helpful delivery person and follow up from alpine spas is great

Great experience - thank you.

Great service every step of the way

The best!

Great team, great service