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Everyone was great - AJ was accommodating when we were deciding whether to finance or not in allowing us the timne to think about it. Dispatch were flexible when we changed our minds from picking up ourselves to having it delivered and then the delivery team bought it right to the garage door which we really appreciated as our driveway is long and to unpack at the roadside and cart down to the house would have been a little problematic as the weather was a little inclement. Loved the service and consideration of the team.
Excellent from start to finish!
Everything for us went like clockwork.
Really great experience dealing with the sales, delivery and after care team, and it looks really great on my new deck. Very happy.
Great service, would’ve been even better if there were times in the weekend to collect but otherwise easy.
Alpine Spa have a great product and very good customer service. I would rate them better than any other spa company we have dealt with.
Great Service
Thanks for organizing all the details of delivery etc, Great after sales service and technical documentation on how to use the spa.
Outstanding customer service from Alpine. When I had trouble with the delivery company, Alpine recognised this and sent me free sauna products for the inconvenience. I would highly recommend Alpine to others.
Great service, quick delivery
Fantastic product and delivery.
Very good experience with alpine and it's staff members, quick response and good communication. All very well organized
Cant fault the product or the staff.
Great service
Alpine Spas were great to work with. Easy on-line ordering system. We chose the delivery option and it arrived on time and well packaged. My preference would be for no polystyrene to be used, if an eco- friendly option could be found that would enhance the experience. I would recommend checking out their range of Saunas.
Great shipping and communication
Fabulous communication and support.
Excellent experience from start to finish. The online team was responsive, knowledgeable, and easy to deal with. Delivery was smooth, on time, and well coordinated. The whole process was hassle-free, and we couldn’t be happier with our Niva outdoor sauna.
From start to finish Alpine Spas made the whole process easy and stress-free. Communication was clear and prompt, delivery went smoothly, and the spa arrived in perfect condition. Really impressed with the level of service — felt looked after the entire way rather than just buying a product online. Wouldn’t hesitate to recommend them to anyone looking at a spa. Great company to deal with.
Above and beyond! Amazing service and support




| Stars | Count |
|---|---|
| 5 | 860 |
| 4 | 40 |
| 3 | 0 |
| 2 | 0 |
| 1 | 0 |
| Total | 900 |