We order and the item delivered was wrong

Text: The seller repeatedly provided misleading shipping updates and failed to produce any proof of shipment. The refund was issued only after I escalated via PayPal. Avoid unless you’re prepared to dispute for a refund.

It is kind of tricky because ALD waffle makers are probably the best professional ones at an entry level (right above domestic). So, they are the ones I can afford for my small business. I bought three. The plates last about 1year and a half. You cannot remove them so it is a pain to clean (beware). Overall, the machine bakes Liege waffles well for that time. Then plates are done. I baked hundreds of waffles on each, but I think I should be able to bake hundreds more. No with the ALD waffle maker, though. That is why it is an entry level quality machine. The communication with ALD is bad. There is a delay, like if the person answering was on a 8h jetlag. It is never the same person responding in the thread that the website keeps on going for a week. The responders are unable to answer the questions directly, so it takes days to get information. Also, even though it is my third machine bought with them, they would not cut me a deal, reminding me that 20% is for new customers only. So, overall, machine is okay, service is less than okay.

Enjoy this chocolate melter for smaller chocolate creations. Its perfect when you need a smaller batch chocolates . also its really easy to use. And the clean up not time consuming

Very well constructed and design interesting. ALD is about the only company that has such a large variety of cooking equipment . Very much recommended. Tayaki

After a few tries the cones came out perfect. Very happy with it.

Perfect for homemade desserts, cones hold their shape.

The cones turned out great on the first try.

Other tools didn’t work, but this one does.

Solid, smooth wood, easy to clean. Kids love using it and the cones come out great every time.

Looks new after several uses.

The handle stays cool, and the cones look perfectly professional.

Bought it for a family gathering, everyone loved making cones.

Light, sturdy, and great for ice cream lovers.

Made perfect crispy waffle cones. Right size and shape. Very happy with it.

Smooth wood, easy to use, and makes rolling simple.

Ideal size for making waffle cones at home, and the kids can’t get enough of them.

My chocolate warming machine arrived without an indicator showing the selected temperature, for some unexplainable reason. After several emails back and forth, I now understand and will mark the spot with a permanent marker and the machine will work perfectly for my purposes.

Rolling cones is quick and easy.

Easy to use roller.