As a metal musician who is constantly headbanging and running around on stage, these earplugs fit so well and the sound dampening is perfect, no slip.

The products are of good quality — I purchased both the in-ear monitors and earplugs, and overall, they perform well. However, I’ve had some issues with the earplugs specifically. I ordered them without the optional grip, as I was advised it wasn’t necessary. But in my experience, the grip is actually essential. Without it, removing the earplugs is quite difficult and frustrating, especially during rehearsals or soundchecks when I need to quickly take them out to speak with a technician or other musicians. Unfortunately, when I reached out to customer service for help, I didn’t receive much support. The response was minimal, and I was basically told there was nothing that could be done. I also had to follow up multiple times just to get a reply. Considering this is custom-made gear, I think it’s very important for customer service to be more responsive and better at guiding customers through their choices before purchase — because once it’s done, there’s no going back. Again, the products themselves are good, but the service experience definitely needs improvement.

Brilliant service and helpful phone

They fit perfectly, worth the extra trip to get moulds done. They are leagues ahead of non fitted ear defence, even those with filters. Great for saxophone and slightly less ‘in head’ resonance when playing compared to normal earplugs. Took a while to arrive, but worth it. If I were to get them done again I would take sax mouthpiece and hold in mouth when getting moulds done, as read this gives an even better fit, but cannot verify this personally

I've been using ACS to supply custom earplugs for motorcycle use for over 20 years and both their service and their products are first-class. They're always easy to deal with and since they keep a digital scan library they can manufacture replacement earplugs without a new impression - great if you lose one!

Amazing product and service as always!

These were replacements for earplugs I managed to lose. ACS were really helpful, had the casts on record so I could re-order easily. Delivery took a while but that was made clear when I ordered. Great product, very pleased to have my replacements.

Easy to get fitted for the earplugs. Great service at Boots and clearly have a good relationship with ACS. Delivery on time and prompt response to queries. Earplugs fit very well.

I've always been frustrated by earplugs as a classical musician, but ACS are the first plugs I've found that don't impact my sound or playing! Definitely worth the price compared to easy and cheap options!

Great product, excellent service

But it was not comfortable, I've got some from specsavers that took about a week to arrive and they do the same job and more comfortable. They were also cheaper. Taking about 4 weeks to arrive is too long. I put them on with the gel provided and my right ear was very sore and the material used is a bit too sticky rubbery, felt like I was ripping my skin off when taking it off.

Best earplugs I ever had. Incredible fidelity and safety.

Fast reliable service! Have had many custom earplugs over the years and would definitely recommend!

Great ear plugs for music lovers

product quality and price are awesome, delivery time could be shortened and comfort when sleeping on the side is not ideal

On the whole it was a good experience but I was disappointed that I had to wait so long for my earplugs to be ready.

Superb experience. Always a pleasure working with ACS and using their products

Absolutely amazing product, amazing company

ACS was incredibly professional and responsive! They made the experience easy and enjoyable for our full team.

Arrived quickly