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Generator works perfect after connecting all items
Works perfect!
The website is easy to navigate. I found exactly what I needed really fast. They were running a sale at the time so I got an extra discount. Shipping was really fast for such a large item. Very pleased
Called and placed an order over the phone after getting some questions answered. He was super helpful. Told him I needed it ASAP and I literally had my generator in two days.
They price matched an ad I found on line. When I installed the Onan 4000 it ran hot upon start up. I requested a ceramic gasket that went in exhaust line between motor and muffler. I did replace and the ID of the new gasket was definitely larger. The unit is running well at this point
Thank you, I'll be back !!!
You guys went above and beyond to get my generator delivered overnight. It was an emergency fix that was in a tight timeline. I appreciate your fast and friendly service!
Absolutely Perfect !
Great service, quick shipping. Ordered on a Tuesday, and received it on following Monday. Beat my local Kubota dealer price by $2000.
These guys deserve a 5 star review as they went above and beyond to get a new Generator out the door as they detected my urgency. Im giving them a 4 as the trucking shipping company fell short, which really has nothing to do with them except their choice in shipping companies. My generator arrived 3 days later than originally indicated - all due to what is normal delays in shipping companies these days.
Good service, shipping delivery on time, package arrived in perfect condition.
They pay special attention to detail when packaging. I appreciate their entire team
Avery was very helpful in answering my questions on the tune up kit. Unfortunately the kit was delivered without the spark plug causing me to do the tune up work twice, no fault of Avery but an inconvenience. My generator is located underneath my Promaster van.
Recently ordered an Onan 12. 5 Generator that we needed for a rush project. The order process was smooth and the sales advisor was excellent and knowledgeable. Unfortunately the unit was damaged in transit, totally the trucking companies fault. The packaging was clearly marked do not stack, but that was ignored. We called Absolute after noticing the damage and they took it from there. They followed through and shipped the replacement part overnight, and a few weeks later shipped a dented cover part that was on back order. All in all, I can highly recommend Absolute. Anyone can provide a part, but when something goes wrong as it did in my case, they resolved the issue quickly, without any reservation.
Excellent customer service, very happy and satisfied with the service I received, thanks for making my experience very pleasant.
Excellent service, highly recommend.
Absolutely Stellar Service, shipping, product and Customer Service answering questions! I had questions pertaining exactly to the unit I was looking to purchase and spoke to two (2) different individuals over 2 different calls and both were outstanding with their knowledge of the product and answering my questions. PLEASE do not hesitate to contact them with any/all questions and ensuring you're getting exactly what you need! One of the best transactions I've ever made! THANK YOU!
Perfect customer service and shipping schedule.
Love the generator, but the salesperson was polite and, giving him the benefit of the doubt, was also clueless. Replacing the Cummins-Onan QG-4000 unit with the 4000i was not a simple two-hour swap-out as I was told. The exhaust is at the opposite end of the chassis. When I inquired with the sales rep, I was told the the original exhaust could be used. Not the case. The cradle frame also needed to be modified. The shop I use only charged me for six-hours of labor, but they had more like ten into the project. I had to call the manufacturer to get the straight scoop. However, the generator is quieter and more fuel-efficient since the engine speed is dependent on the electrical load (vice being constant speed). I would buy from Absolute Generators again. The shipping speed was spot-on and I did not mind that it was a ten-hour job, but getting the two-hour swap story was really irksome. Otherwise this would be a 5-star review. Don't try to bulls**t your customers.
Absolute Generator service has been amazing. I purchased a Kubota Lowboy II Diesel Generator - GL11000 from them. They installed a two-wire remote start module on it, test ran it before shipment and packed it professionally. When I received it, it was ready to start up and run. Had some technical questions after receipt and Josh Gordon had the answers and emailed me reference materials to my questions. In these days of poor customer service, it was truly refreshing to experience a purchase with quality service backup. GREAT COMPANY!





| Stars | Count |
|---|---|
| 5 | 948 |
| 4 | 81 |
| 3 | 12 |
| 2 | 1 |
| 1 | 1 |
| Total | 1043 |