Dealing with this company was a pleasure overall. All companies should have staff like theirs. We just hope that the new sewing machine carries this feeling through. Thank you for your kindness and understanding our unique situation! Special thanks to Ron!! Roger Parker

I ordered a Juki DDL 9000 SMS. First thing I will say is that machine is good if you work in a sweat shop, but otherwise it is not worth the money. I wanted to return the machine because they accept returns. But the customer has to pay for shipping(the machine and table are extremely heavy), a $400 restocking fee and if the machine was not perfectly packaged, there would be another fee. And oh, you can only get store credit. So basically if I return a machine I paid $2400 for I might get lucky and have $1000 in store credit. Basically their return policy is nonexistent because who in their right mind would return something that was not used and come out with a $1000 of store credit.?

Good communication

Great service and great people

Awesome

Awesome experience. Recieved the sewing machine in two days.

Came right away.

Absolutely wonderful machine great price and fast shipping

This is some of the best customer service that I’ve dealt with. Great people dealt with every question I had. Made ordering super easy. I highly recommend them!!

Best service from customer verification for both Ron's protection and mine, to phone conversations to speedy shipping. Ordered on a Friday and Sewing machine was at my door the following Wednesday. Absolute positive experience online! Thanks Ron

It was great working with the guys at Carolina Forest Vacuum & Sewing. They were very accommodating. I live in another state and they had the best price online and great reviews. They were out of stock on the Brother Innovi-IS NQ1600E, so they upgraded me to the Innovi-IS NQ1700E at no cost. Also, I received my new machine with 2 days. Great service, I will definitely order online again. Thanks guys!!

Quick and easy

Purchase machine for weight and added features for travel. Prompt shipping and complete satisfaction. I have unboxed my machine and love the features that my featherweight did not have.

This was my first purchase from Carolina Forest Vac&Sew but won't be my last. They are A+ in customer satisfaction. They work with you and assist you in getting the best deal for your money. Pleasant, knowledgeable staff to help them. Can't say enough good about my experience with them. Call them & they will help you get the best deal for you. Very satisfied in my experience with them in customer satisfaction, prompt shipping, getting the most for your money. You won't regret doing business with them!!

Great service

Caroline Forest made my purchase as seamless as possible. They kept me posted regarding my shipping status and followed up once it was shipped. Would highly recommend.

I placed my order for a Juki wide table. It was exactly what I wanted and it was delivered when expected. My experience went smoothly from the very beginning. I would definitely recommend this business!

The best company ever! Stay away from impersonal companies like Amazon. They are an American company that cares!!!!

They go out of their way to ensure the customer is taken care of.

Delivery was quick. Merchandise was perfectly packaged to prevent damage during shipping. Very happy with the assembly. Will definitely order from you again.