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Site reviews

Anonymous user
Hayyat S.
MAY 10, 2025
5 out of 5 stars

Luxury Airport Transfer with Hayyat Limo Service

You will Get Hayyatlimoservice. com in Boston for Luxury Airport Transfer service Type Hayyat Limo Service.

Anonymous user
Hayyat S.
5 out of 5 stars

Luxury Airport Transfer with Hayyat Limo Service

You will Get Hayyatlimoservice. com in Boston for Luxury Airport Transfer service Type Hayyat Limo Service.

MAY 10, 2025
Anonymous user
I. T.
APR 6, 2025
1 out of 5 stars

Dissatisfied

Extremely Dissatisfied. Did not get the vehicle requested did not get the back up vehicle. Instead git a vehicle that didnt support all passengers and no leg room. Driver was too chatty.

Anonymous user
I. T.
1 out of 5 stars

Dissatisfied

Extremely Dissatisfied. Did not get the vehicle requested did not get the back up vehicle. Instead git a vehicle that didnt support all passengers and no leg room. Driver was too chatty.

APR 6, 2025
Anonymous user
Regina
MAR 7, 2025
1 out of 5 stars

Very very disappointed

We rented a party bus to take our employees to lunch on and when I was informed of supposedly their arrival it was not what we had ordered and paid for. I went out to see and it was an Encono line van. Very disappointed and I will not do anymore business with them.

Anonymous user
Regina
1 out of 5 stars

Very very disappointed

We rented a party bus to take our employees to lunch on and when I was informed of supposedly their arrival it was not what we had ordered and paid for. I went out to see and it was an Encono line van. Very disappointed and I will not do anymore business with them.

MAR 7, 2025
Anonymous user
christine a.
JAN 24, 2025
1 out of 5 stars

horrible dishonesst service

Company is refusing to return our money despite services not being rendered. Please read other complaints. This company is aa scam and is stealing people money I am writing to formally express my dissatisfaction with a recent experience I had while using your services. My family and I paid $1,000 to hire a limo bus for a special outing to view Christmas lights, hoping to provide a memorable evening for my elderly mother-in-law, two infants, and a woman undergoing cancer treatment. We were specifically assured that we would receive a large enough bus to accommodate 20 people with sufficiently large windows to allow our group to enjoy the sights from within the vehicle, as most of them were unable to walk or stand outside in the cold. Unfortunately, we were provided with a party bus that had completely blacked-out windows, rendering it impossible for anyone inside to see the Christmas lights. Instead of the joyous experience we anticipated, we were left feeling frustrated and disappointed. We made a brief stop at one home where we were told we could exit to see the lights; however, my elderly mother-in-law, the two mothers with infants, and our guest with cancer were unable to leave the bus in the freezing weather. We ultimately requested the driver take us to a park where some of us could walk and look at the lights while those unable to do so waited inside the bus. After limited enjoyment and an overall negative experience, we requested to be taken home early. In addition to this disappointing service, I have been attempting to secure a refund for over a month. Unfortunately, my efforts have been met with silence and vague responses. During my second follow-up call, I was advised to anticipate not receiving a full refund, which further illustrates the lack of accountability your company displays for its service failures. I am appalled by the lack of concern or responsibility from Limos. com. Given our clear requests and the expectations set, the experience was utt...

Anonymous user
christine a.
1 out of 5 stars

horrible dishonesst service

Company is refusing to return our money despite services not being rendered. Please read other complaints. This company is aa scam and is stealing people money I am writing to formally express my dissatisfaction with a recent experience I had while using your services. My family and I paid $1,000 to hire a limo bus for a special outing to view Christmas lights, hoping to provide a memorable evening for my elderly mother-in-law, two infants, and a woman undergoing cancer treatment. We were specifically assured that we would receive a large enough bus to accommodate 20 people with sufficiently large windows to allow our group to enjoy the sights from within the vehicle, as most of them were unable to walk or stand outside in the cold. Unfortunately, we were provided with a party bus that had completely blacked-out windows, rendering it impossible for anyone inside to see the Christmas lights. Instead of the joyous experience we anticipated, we were left feeling frustrated and disappointed. We made a brief stop at one home where we were told we could exit to see the lights; however, my elderly mother-in-law, the two mothers with infants, and our guest with cancer were unable to leave the bus in the freezing weather. We ultimately requested the driver take us to a park where some of us could walk and look at the lights while those unable to do so waited inside the bus. After limited enjoyment and an overall negative experience, we requested to be taken home early. In addition to this disappointing service, I have been attempting to secure a refund for over a month. Unfortunately, my efforts have been met with silence and vague responses. During my second follow-up call, I was advised to anticipate not receiving a full refund, which further illustrates the lack of accountability your company displays for its service failures. I am appalled by the lack of concern or responsibility from Limos. com. Given our clear requests and the expectations set, the experience was utt...

JAN 24, 2025
Anonymous user
CHRISTINE
Verified Buyer
JAN 23, 2025
1 out of 5 stars

HORRIBLE COMPANY, HORRIBLE CUSTOMER SERVICE

DO NOT USE THIS COMPANY!!! TOTAL SCAM! I am writing to formally express my dissatisfaction with a recent experience I had while using your services. My family and I paid $1,000 to hire a limo bus for a special outing to view Christmas lights, hoping to provide a memorable evening for my elderly mother-in-law, two infants, and a woman undergoing cancer treatment. We were specifically assured that we would receive a large enough bus to accommodate 20 people with sufficiently large windows to allow our group to enjoy the sights from within the vehicle, as most of them were unable to walk or stand outside in the cold. Unfortunately, we were provided with a party bus that had completely blacked-out windows, rendering it impossible for anyone inside to see the Christmas lights. Instead of the joyous experience we anticipated, we were left feeling frustrated and disappointed. We made a brief stop at one home where we were told we could exit to see the lights; however, my elderly mother-in-law, the two mothers with infants, and our guest with cancer were unable to leave the bus in the freezing weather. We ultimately requested the driver take us to a park where some of us could walk and look at the lights while those unable to do so waited inside the bus. After limited enjoyment and an overall negative experience, we requested to be taken home early. In addition to this disappointing service, I have been attempting to secure a refund for over a month. Unfortunately, my efforts have been met with silence and vague responses. During my second follow-up call, I was advised to anticipate not receiving a full refund, which further illustrates the lack of accountability your company displays for its service failures. I am appalled by the lack of concern or responsibility from Limos. com. Given our clear requests and the expectations set, the experience was utterly unacceptable. I urge potential customers to reconsider using your services for any events. Based on my experience, it ...

Anonymous user
CHRISTINE
Verified Buyer
1 out of 5 stars

HORRIBLE COMPANY, HORRIBLE CUSTOMER SERVICE

DO NOT USE THIS COMPANY!!! TOTAL SCAM! I am writing to formally express my dissatisfaction with a recent experience I had while using your services. My family and I paid $1,000 to hire a limo bus for a special outing to view Christmas lights, hoping to provide a memorable evening for my elderly mother-in-law, two infants, and a woman undergoing cancer treatment. We were specifically assured that we would receive a large enough bus to accommodate 20 people with sufficiently large windows to allow our group to enjoy the sights from within the vehicle, as most of them were unable to walk or stand outside in the cold. Unfortunately, we were provided with a party bus that had completely blacked-out windows, rendering it impossible for anyone inside to see the Christmas lights. Instead of the joyous experience we anticipated, we were left feeling frustrated and disappointed. We made a brief stop at one home where we were told we could exit to see the lights; however, my elderly mother-in-law, the two mothers with infants, and our guest with cancer were unable to leave the bus in the freezing weather. We ultimately requested the driver take us to a park where some of us could walk and look at the lights while those unable to do so waited inside the bus. After limited enjoyment and an overall negative experience, we requested to be taken home early. In addition to this disappointing service, I have been attempting to secure a refund for over a month. Unfortunately, my efforts have been met with silence and vague responses. During my second follow-up call, I was advised to anticipate not receiving a full refund, which further illustrates the lack of accountability your company displays for its service failures. I am appalled by the lack of concern or responsibility from Limos. com. Given our clear requests and the expectations set, the experience was utterly unacceptable. I urge potential customers to reconsider using your services for any events. Based on my experience, it ...

JAN 23, 2025
Anonymous user
John M.
NOV 10, 2024
1 out of 5 stars

BEWARE

BEWARE COMPANY CANCELED RIDE 2 DAYS B4 EVENT BECAUSE WE CHANGED TGE PICKUP ADDRESS BY 2 BLOCKS. WROTE EMAILS AND CALLED NUMEROUS TIMES AND NEVER GOT A CALL BACK. AND NOW THEY WANT TO KEEP THE ENTIRE FARE. SCAM?

Anonymous user
John M.
1 out of 5 stars

BEWARE

BEWARE COMPANY CANCELED RIDE 2 DAYS B4 EVENT BECAUSE WE CHANGED TGE PICKUP ADDRESS BY 2 BLOCKS. WROTE EMAILS AND CALLED NUMEROUS TIMES AND NEVER GOT A CALL BACK. AND NOW THEY WANT TO KEEP THE ENTIRE FARE. SCAM?

NOV 10, 2024
Anonymous user
JER
JUN 23, 2024
3 out of 5 stars

inflexible

Very helpful with information when I signed up for the service. However, the driver was 15 min late due to traffic but the start time was not changed by 15 min. My contract states I had 2 hours of time yet the driver insisted on going point to point since I had not known all the details of the evening when I booked the car. This was a wedding night get-away and it would have been nice to have flexibility for the couple to enjoy some sites if they so chose.

Anonymous user
JER
3 out of 5 stars

inflexible

Very helpful with information when I signed up for the service. However, the driver was 15 min late due to traffic but the start time was not changed by 15 min. My contract states I had 2 hours of time yet the driver insisted on going point to point since I had not known all the details of the evening when I booked the car. This was a wedding night get-away and it would have been nice to have flexibility for the couple to enjoy some sites if they so chose.

JUN 23, 2024
Anonymous user
A. D.
Verified Buyer
JUN 5, 2024
5 out of 5 stars

Excellent

Dependable, fast service. Reliable driver. Always go back.

Anonymous user
A. D.
Verified Buyer
5 out of 5 stars

Excellent

Dependable, fast service. Reliable driver. Always go back.

JUN 5, 2024
Anonymous user
Jeff
NOV 26, 2023
1 out of 5 stars

Car never showed up

Only leaving one star because zero isn’t possible. Had a ride scheduled with confirmation to catch an early flight. The car never showed. Called the 800 number for help several times and the calls went to a voicemail box. Will never book with this service again.

Anonymous user
Jeff
1 out of 5 stars

Car never showed up

Only leaving one star because zero isn’t possible. Had a ride scheduled with confirmation to catch an early flight. The car never showed. Called the 800 number for help several times and the calls went to a voicemail box. Will never book with this service again.

NOV 26, 2023
Anonymous user
ty u.
OCT 27, 2023
5 out of 5 stars

tyu tuy

tuyt uyt uytuytu tyuyt u

Anonymous user
ty u.
5 out of 5 stars

tyu tuy

tuyt uyt uytuytu tyuyt u

OCT 27, 2023
Anonymous user
niki s.
OCT 24, 2023
1 out of 5 stars

miserable fraud service

the lamest above everything else: they are deleting negative reviews

Anonymous user
niki s.
1 out of 5 stars

miserable fraud service

the lamest above everything else: they are deleting negative reviews

OCT 24, 2023
Anonymous user
Niki S.
OCT 13, 2023
1 out of 5 stars

Unreliable and fraud

unreliable service. sending the wrong vehicles and self serving in your credit card!!!! be careful! cannot recommend. what a miserable experience!

Anonymous user
Niki S.
1 out of 5 stars

Unreliable and fraud

unreliable service. sending the wrong vehicles and self serving in your credit card!!!! be careful! cannot recommend. what a miserable experience!

OCT 13, 2023
Anonymous user
Wendy
OCT 11, 2023
1 out of 5 stars

DRIVERS DONT SHOW UP

Hired rides to and from airport this past weekend Car never showed both times Sl OST missed our flight home Called customer service and all I got was we will return your call in two business hours Now they are giving me a hard time sbout refunding money

Anonymous user
Wendy
1 out of 5 stars

DRIVERS DONT SHOW UP

Hired rides to and from airport this past weekend Car never showed both times Sl OST missed our flight home Called customer service and all I got was we will return your call in two business hours Now they are giving me a hard time sbout refunding money

OCT 11, 2023
Anonymous user
Wendy
OCT 9, 2023
1 out of 5 stars

No Shows

We booked for a ride from the airport on October 6 at 9:15 Driver never showed up till I got a call after 10 pm In meantime tried calling the office number 3 times Voice mail said they would get back to me in two business hours. A lot of good that does Ended up taking Uber When they finally did reach out to me the next day they said they would look into a refund for a no show. I also confirmed my ride to the airport on Sunday Oct 8 Was told no problem Guess what driver a no show Again tried calling hot voice mail. They almost made us miss our flight Horrible service all around and a hard time getting a refund for service not provided

Anonymous user
Wendy
1 out of 5 stars

No Shows

We booked for a ride from the airport on October 6 at 9:15 Driver never showed up till I got a call after 10 pm In meantime tried calling the office number 3 times Voice mail said they would get back to me in two business hours. A lot of good that does Ended up taking Uber When they finally did reach out to me the next day they said they would look into a refund for a no show. I also confirmed my ride to the airport on Sunday Oct 8 Was told no problem Guess what driver a no show Again tried calling hot voice mail. They almost made us miss our flight Horrible service all around and a hard time getting a refund for service not provided

OCT 9, 2023
Anonymous user
K. R.
OCT 3, 2023
1 out of 5 stars

Took our money! Couldn't confirm ride! WONT REFUND ME FOR THEIR LACK OF A DRIVER! DESPICABLE

This company has the ABSOLUTE WORST customer service/ care! I called several days in advance, as I am scheduled for a surgical procedure in Boston. We called and reserved a Cadillac Escapade for Thursday. We heard nothing...NO follow up.We began calling them daily and got the same answer.That answer was that we have the vehicle just not a driver. I needed assurance that we would get there on time with time to spare...NOT a care was given...just a lot of ridiculous excuses! I have to use livery services for various reasons, I would HOWEVER NEVER EVER GIVE THIS COMPANY ANY STAR RATING. THEY WERE PLAYING GAME WITH ME WHICH ULTIMATELY COULD PUT ME IN AN EXTREMELY DIFFICULT SITUATION,THAT COULD NOT BE REVERSED. INSTEAD OF MAKING EXCUSES TRY AN APOLOGY.THEY GO A LONG WAY. ONCE I STATED THAT I EXPECTED A FULL REFUND--* NO LIMO,NO RIDE ,NO MONEY, RIGHT! ?? NO THEY TOOK OUR MONEY AND REFUSED TO REFUND US.THIS WAS NO OUR FAULT LIMOS.COM DID NOT HAVE A DRIVER!! IM FURIOUS. I COULD UNDERSTAND IF THEY HAD GIVEN ME A GUARANTEED RESERVATION,THEY HOWEVER COULD NOT! THERE WAS NO DRIVER CONFIRMED BY THE END OF BUSINESS DAY TODAY! WHEN I CALLED THEM SOME WOMAN ANSWERED...(VERY RUDELY, by the way), and stated there was not going to be a refund of my $$$431.99! She said ma'am you should've gotten trip insurance!! WTH..WHY I DIDN'T DO ANYTHING WRONG YOU DONT HAVE A DRIVER. I HAD TO FIND AN ALTERNATE🙄 COMPANY TO GET ME INTO BOSTON WITH AN ABSOLUTE GUARANTEE!!! Why would I need to cancel a desperate needed medical procedure??? I wouldn't! What I did need was what I had initially REQUIRED/ REQUESTED- a point to point service! I needed CONFIRMATION!!!!! THEY TOOK MY MONEY$$$431.99. TheyDID NOT / COULD NOT GET A confirmed driver for a car they assured me they did have. Well, unless they expect me to come out to wherever they're vehicle is and drive myself, I'm assuming they'd need a driver to get us into Boston. Due to the lack of giving a darn about me as a customer they assured me they'd ...

Anonymous user
K. R.
1 out of 5 stars

Took our money! Couldn't confirm ride! WONT REFUND ME FOR THEIR LACK OF A DRIVER! DESPICABLE

This company has the ABSOLUTE WORST customer service/ care! I called several days in advance, as I am scheduled for a surgical procedure in Boston. We called and reserved a Cadillac Escapade for Thursday. We heard nothing...NO follow up.We began calling them daily and got the same answer.That answer was that we have the vehicle just not a driver. I needed assurance that we would get there on time with time to spare...NOT a care was given...just a lot of ridiculous excuses! I have to use livery services for various reasons, I would HOWEVER NEVER EVER GIVE THIS COMPANY ANY STAR RATING. THEY WERE PLAYING GAME WITH ME WHICH ULTIMATELY COULD PUT ME IN AN EXTREMELY DIFFICULT SITUATION,THAT COULD NOT BE REVERSED. INSTEAD OF MAKING EXCUSES TRY AN APOLOGY.THEY GO A LONG WAY. ONCE I STATED THAT I EXPECTED A FULL REFUND--* NO LIMO,NO RIDE ,NO MONEY, RIGHT! ?? NO THEY TOOK OUR MONEY AND REFUSED TO REFUND US.THIS WAS NO OUR FAULT LIMOS.COM DID NOT HAVE A DRIVER!! IM FURIOUS. I COULD UNDERSTAND IF THEY HAD GIVEN ME A GUARANTEED RESERVATION,THEY HOWEVER COULD NOT! THERE WAS NO DRIVER CONFIRMED BY THE END OF BUSINESS DAY TODAY! WHEN I CALLED THEM SOME WOMAN ANSWERED...(VERY RUDELY, by the way), and stated there was not going to be a refund of my $$$431.99! She said ma'am you should've gotten trip insurance!! WTH..WHY I DIDN'T DO ANYTHING WRONG YOU DONT HAVE A DRIVER. I HAD TO FIND AN ALTERNATE🙄 COMPANY TO GET ME INTO BOSTON WITH AN ABSOLUTE GUARANTEE!!! Why would I need to cancel a desperate needed medical procedure??? I wouldn't! What I did need was what I had initially REQUIRED/ REQUESTED- a point to point service! I needed CONFIRMATION!!!!! THEY TOOK MY MONEY$$$431.99. TheyDID NOT / COULD NOT GET A confirmed driver for a car they assured me they did have. Well, unless they expect me to come out to wherever they're vehicle is and drive myself, I'm assuming they'd need a driver to get us into Boston. Due to the lack of giving a darn about me as a customer they assured me they'd ...

OCT 3, 2023
Anonymous user
Wendi B.
APR 24, 2023
5 out of 5 stars

A night to remember

All i can say is limo today was fabulous from start to finish!!!! They answered all my questions and helped me decide on a vehicle that would work best for our event. Our driver Craig was amazing!!! 5/5 stars from me

Anonymous user
Wendi B.
5 out of 5 stars

A night to remember

All i can say is limo today was fabulous from start to finish!!!! They answered all my questions and helped me decide on a vehicle that would work best for our event. Our driver Craig was amazing!!! 5/5 stars from me

APR 24, 2023
Anonymous user
Wendi B.
APR 24, 2023
5 out of 5 stars

Fabulous prom night

We used limo today and all I can say is fabulous!!! They were amazing from start to finish. Our driver Craig was the best!!! I would highly recommend!!

Anonymous user
Wendi B.
5 out of 5 stars

Fabulous prom night

We used limo today and all I can say is fabulous!!! They were amazing from start to finish. Our driver Craig was the best!!! I would highly recommend!!

APR 24, 2023
Anonymous user
Chad W.
MAR 9, 2023
1 out of 5 stars

Loyal Customer

I rarely write reviews, but the way this company has treated me warrants me writing one. If you have an opportunity to use a different company, I highly recommend it. I have used this company quite frequently. Their cancelation policy is reasonable...they provide a credit. You cannot apply the credit online which is disappointing. I called several times for them to apply the credit to future rides and they continued not to do it. So my credit is still sitting with them and they refuse to do anything about even though I've requested several times. The customer service was horrible not attempting to help, but just repeating the policy is what it is...it makes no sense. I appreciate loyalty-I'm going elsewhere.

Anonymous user
Chad W.
1 out of 5 stars

Loyal Customer

I rarely write reviews, but the way this company has treated me warrants me writing one. If you have an opportunity to use a different company, I highly recommend it. I have used this company quite frequently. Their cancelation policy is reasonable...they provide a credit. You cannot apply the credit online which is disappointing. I called several times for them to apply the credit to future rides and they continued not to do it. So my credit is still sitting with them and they refuse to do anything about even though I've requested several times. The customer service was horrible not attempting to help, but just repeating the policy is what it is...it makes no sense. I appreciate loyalty-I'm going elsewhere.

MAR 9, 2023
Anonymous user
RK
DEC 2, 2022
1 out of 5 stars

Still no refund

I had booked two rides with Limos.com over 6 months ago. Both rides were cancelled by the company with an email that said I would receive a refund. I still have no refund, and have been calling and/or emailing on a near daily basis for over a week. No status, no action. Just a person on the other end of the phone who tells me they will escalate. Limos.com, you are sitting on over $0.5K of cash that was due back to me half a year ago. This is completely unacceptable.

Anonymous user
RK
1 out of 5 stars

Still no refund

I had booked two rides with Limos.com over 6 months ago. Both rides were cancelled by the company with an email that said I would receive a refund. I still have no refund, and have been calling and/or emailing on a near daily basis for over a week. No status, no action. Just a person on the other end of the phone who tells me they will escalate. Limos.com, you are sitting on over $0.5K of cash that was due back to me half a year ago. This is completely unacceptable.

DEC 2, 2022
Anonymous user
Nick
OCT 14, 2022
1 out of 5 stars

False advertising!

Booked a Mercedes E class and got a cleaner version of an Uber in Pune. Definitely not worth the money!!!

Anonymous user
Nick
1 out of 5 stars

False advertising!

Booked a Mercedes E class and got a cleaner version of an Uber in Pune. Definitely not worth the money!!!

OCT 14, 2022
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5
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Ratings distribution data table
StarsCount
51407
497
379
282
1508
Total2173
2
82
1
508