It was suppose to find your photos and switch them to the usb drive. Didn't! Took about an hour of approving photo transfers, stopped transferring, had to spend more time to transfer. Nothing like I heard. Would love customer service to contact me after emailing them...still waiting. Sad...thought this was going to be an awesome gadget being I take about 400 a month.

I travel the world for 6 months taking several thousand pictures and videos. Picture Keeper was my backup on the go with the need for a computer or laptop backup. Great for organizing pictures in files for playback and editing. Not draining the battery which is great. I can't wait for the next 128 or 256GB version. Its worth the cost. Another plus , I was very happy to call in for post sales technical service when I was in doubt as to switching devices. The answer was very simple when explained , but it is a peace of mind getting help when you are thousands of miles away in places that have no convenient technical expertise. Will not travel without it.

I was surprised and very pleased to recover a brief but important video clip, which I had feared was long since deleted.

Never could get device to work. Submitted email for help, never heard back from anyone Thomasa Hall Tugran@swbell.net

I bought a 32g USB first - but of course, not enough space, so had to buy another one. Then I purchased a 128g USB which fitted them all on and loaded them within 20 minutes. Amazing! But how do I check that all my photos have been saved before dumping my old way of filing? Highly recommended.

I purchased 3 PK for gifts for my daughters. When I got them I did not know how it could connect directly to the iPhone. I texted your support and they advised me that the 16 G has two ends and one plugs directly into the phone and you do not need a special connector. Guess I should have looked before I wrapped them. I have a 4G which does not have this feature. Good idea.

Easy to use and peace of mind! Thank you 😊

Excelkent

I recommend the 64 Gb as it will last thru alot of pictures!!!!

This is a great product and the customer service is excellent!

Customer service was wonderful and shipped me an adaptor for my new Google phone but I still cannot get the picture keeper to work. Disappointed.

It worked wonderful with the new adapter for my Moto Droid Z...Still having some difficulties with the old Droid Turbo.getting photos to transfer, but I'll keep working on it.

So easy to use and so small that it is storage that doesn’t take up much space!!

I ordered picture keeper for my Galaxy S8, along with the recommended cord. Problem was, I STILL had to take the cover off as the end wasn't long enough to fit into the phone with it on. That's a real pain. Also, if you don't understand what you are doing, it can be difficult. I actually had to go to Verizon and have them start the download for me. Overall, it's a good product. I have one for my PC that is extremely easy to use, so the lack of user friendliness with the portable one for my phone came as a surprise.

Very easy to use at a good price.

Wonderful product

I purchased a pk pro to back up my phones and pc's because your ad said it was android compatible. It's not. It doesn't work with any of my phones. Reading the advertising you would assume it would work with android phones, it doesn't.

Would not backup half the number of pictures that it was advertised to do. Very disappointed with product.

Picture Keeper was very easy to use and that's coming from a person who is not a friend of computers. So when they say it's so simple anyone can do it , believe it.

The picture keeper has worked very well for my needs. I lost some photos during a power surge that fried my external storeage. Now I have a copy that the storm can't reach.