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Yotpo

Be the marketer you can be

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
  • Terms of Service
  • Website Terms of Use
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Site reviews

Anonymous user
Ilona🇺🇸
Verified Buyer
SEP 28, 2020
5 out of 5 stars

Quick, Easy to work with, Professional, Friendly

James and his team of specialists handled my refinance so smoothly that I look forward to the next time I can work with them to get an even lower rate in the future :) Financial transitions like this are often laborious and sometimes scary (because of the big decision you are making). However, James and his team made the process very simple, with easy interfaces to upload documents and made themselves available via email, text and phone! Thank you James and team for getting us the best possible rates to help save us some money!!

Anonymous user
Ilona🇺🇸
Verified Buyer
5 out of 5 stars

Quick, Easy to work with, Professional, Friendly

James and his team of specialists handled my refinance so smoothly that I look forward to the next time I can work with them to get an even lower rate in the future :) Financial transitions like this are often laborious and sometimes scary (because of the big decision you are making). However, James and his team made the process very simple, with easy interfaces to upload documents and made themselves available via email, text and phone! Thank you James and team for getting us the best possible rates to help save us some money!!

SEP 28, 2020
Anonymous user
Fimi🇺🇸
Verified Buyer
SEP 25, 2020
5 out of 5 stars

He made it a breeze, great experience.

We recently had the pleasure of working with James on our Refi. We cannot say enough positive things about him and how easy he's made the process for us. Very responsive to text msg and emails, answered any questions we've had right away and put our minds at ease. We already recommend him to family and friends. Thanks again James.

Anonymous user
Fimi🇺🇸
Verified Buyer
5 out of 5 stars

He made it a breeze, great experience.

We recently had the pleasure of working with James on our Refi. We cannot say enough positive things about him and how easy he's made the process for us. Very responsive to text msg and emails, answered any questions we've had right away and put our minds at ease. We already recommend him to family and friends. Thanks again James.

SEP 25, 2020
Anonymous user
Chawkins8🇺🇸
Verified Buyer
SEP 25, 2020
5 out of 5 stars

James simply got it done. Period.

Working with James and his teams' modern approach to refinancing is THE way to go. I've had over 10 mortgages in my life and this was the best experience by far. They said what they were going to do, they did what they said they would do and they confirmed it all in a timely manner using effective communications - website, email, text, and voice. THEY EVEN CAME TO MY HOUSE TO CLOSE!

Anonymous user
Chawkins8🇺🇸
Verified Buyer
5 out of 5 stars

James simply got it done. Period.

Working with James and his teams' modern approach to refinancing is THE way to go. I've had over 10 mortgages in my life and this was the best experience by far. They said what they were going to do, they did what they said they would do and they confirmed it all in a timely manner using effective communications - website, email, text, and voice. THEY EVEN CAME TO MY HOUSE TO CLOSE!

SEP 25, 2020
Anonymous user
Ilona🇺🇸
Verified Buyer
SEP 24, 2020
5 out of 5 stars

Great platform, great person

I enjoyed every interaction with Jared. The process was easy, he was organized and insightful. I am happy with my refinance experience. He was responsive every time I had a question.

Anonymous user
Ilona🇺🇸
Verified Buyer
5 out of 5 stars

Great platform, great person

I enjoyed every interaction with Jared. The process was easy, he was organized and insightful. I am happy with my refinance experience. He was responsive every time I had a question.

SEP 24, 2020
Anonymous user
Ilona🇺🇸
Verified Buyer
SEP 24, 2020
5 out of 5 stars

James Green

James Green was wonderful to work with. He was efficient, highly professional, and helped us get our closing done quickly locking in an excellent rate with me in Hawaii and my husband in Colorado during a pandemic...we appreciated him immensely and would absolutely recommend him.

Anonymous user
Ilona🇺🇸
Verified Buyer
5 out of 5 stars

James Green

James Green was wonderful to work with. He was efficient, highly professional, and helped us get our closing done quickly locking in an excellent rate with me in Hawaii and my husband in Colorado during a pandemic...we appreciated him immensely and would absolutely recommend him.

SEP 24, 2020
Anonymous user
Ilona🇺🇸
Verified Buyer
SEP 23, 2020
5 out of 5 stars

Extremely courteous and helpful, even in a crazy time!

I went through a refi utilizing James and the Simplist platform to refi our home during this time of extremely low rates. James was a great broker, making himself very available (within reason) for any questions I had, and he was great at providing useful info and feedback, even when he was clearly extremely busy with other clients trying to take advantage of the great rates available currently. We ultimately were able to float the rate for a while, then lock on a very quick closing with an extremely great rate. Between James and our loan processor Dan, I was always able to get my questions answered within a reasonable timeframe and overall this was a great experience. James really worked hard to get me the best rate and to make sure the terms were agreeable to my financial situation.

Anonymous user
Ilona🇺🇸
Verified Buyer
5 out of 5 stars

Extremely courteous and helpful, even in a crazy time!

I went through a refi utilizing James and the Simplist platform to refi our home during this time of extremely low rates. James was a great broker, making himself very available (within reason) for any questions I had, and he was great at providing useful info and feedback, even when he was clearly extremely busy with other clients trying to take advantage of the great rates available currently. We ultimately were able to float the rate for a while, then lock on a very quick closing with an extremely great rate. Between James and our loan processor Dan, I was always able to get my questions answered within a reasonable timeframe and overall this was a great experience. James really worked hard to get me the best rate and to make sure the terms were agreeable to my financial situation.

SEP 23, 2020
Anonymous user
A123🇺🇸
Verified Buyer
SEP 18, 2020
5 out of 5 stars

Simple and Smooth Refinance

Simple to start and Simple to finish. Jared is a great to guy work with, he is very responsive even on weekend. The process is well designed, i did most of the Review/Sign Off online with clear instructions. Compared with my last refinance many years ago, this time is much easier and smooth

Anonymous user
A123🇺🇸
Verified Buyer
5 out of 5 stars

Simple and Smooth Refinance

Simple to start and Simple to finish. Jared is a great to guy work with, he is very responsive even on weekend. The process is well designed, i did most of the Review/Sign Off online with clear instructions. Compared with my last refinance many years ago, this time is much easier and smooth

SEP 18, 2020
Anonymous user
Barbara🇺🇸
Verified Buyer
SEP 18, 2020
5 out of 5 stars

Almost seemless refi

Had a hickup with getting needed documents so interest rate went up but we still dropped our rate by 2.13% so we are saving a bunch of money. Jeff and his team were easy to work with and we would use them again if needed.

Anonymous user
Barbara🇺🇸
Verified Buyer
5 out of 5 stars

Almost seemless refi

Had a hickup with getting needed documents so interest rate went up but we still dropped our rate by 2.13% so we are saving a bunch of money. Jeff and his team were easy to work with and we would use them again if needed.

SEP 18, 2020
Anonymous user
Anne R.🇺🇸
Verified Buyer
SEP 16, 2020
5 out of 5 stars

Seamless !!!!

My experience refinancing with Ryan was seamless! I was nervous going into the process because I know how tedious and stressful a refi can get but working with Ryan and his team completely changed that. He was quick to respond to all of my questions and I felt as though he really cared about getting the loan closed as efficiently as possible. I will definitely be recommending some of my friends to Simplist. My fiance and I couldn't be happier.

Anonymous user
Anne R.🇺🇸
Verified Buyer
5 out of 5 stars

Seamless !!!!

My experience refinancing with Ryan was seamless! I was nervous going into the process because I know how tedious and stressful a refi can get but working with Ryan and his team completely changed that. He was quick to respond to all of my questions and I felt as though he really cared about getting the loan closed as efficiently as possible. I will definitely be recommending some of my friends to Simplist. My fiance and I couldn't be happier.

SEP 16, 2020
Anonymous user
Anne R.🇺🇸
Verified Buyer
SEP 14, 2020
5 out of 5 stars

Amazing

The entire process from start to finish was great. James was very patient and helpful and I never felt pressured. I liked him so much that I recommended him and Simplist to my parents. They are not that good with technology and James has been helping them every step of the way.

Anonymous user
Anne R.🇺🇸
Verified Buyer
5 out of 5 stars

Amazing

The entire process from start to finish was great. James was very patient and helpful and I never felt pressured. I liked him so much that I recommended him and Simplist to my parents. They are not that good with technology and James has been helping them every step of the way.

SEP 14, 2020
Anonymous user
Eva L.🇺🇸
Verified Buyer
SEP 10, 2020
5 out of 5 stars

Awesome team!

From day one James and Dan were on top of everything. The lines of communication were wide open. They were always available. I’ve never experienced an easier process. Even closing was a breeze!! Thank you Simplist team.. you rock!

Anonymous user
Eva L.🇺🇸
Verified Buyer
5 out of 5 stars

Awesome team!

From day one James and Dan were on top of everything. The lines of communication were wide open. They were always available. I’ve never experienced an easier process. Even closing was a breeze!! Thank you Simplist team.. you rock!

SEP 10, 2020
Anonymous user
Ilona🇺🇸
Verified Buyer
SEP 10, 2020
5 out of 5 stars

Great to work with!

James was great to work with. We found him to be very responsive, day or night, and he always took the time to answer our (many) questions. He patiently worked with us to find the rate we wanted, and was pro-active and moved quickly when that rate became available. 100% I would recommend James.

Anonymous user
Ilona🇺🇸
Verified Buyer
5 out of 5 stars

Great to work with!

James was great to work with. We found him to be very responsive, day or night, and he always took the time to answer our (many) questions. He patiently worked with us to find the rate we wanted, and was pro-active and moved quickly when that rate became available. 100% I would recommend James.

SEP 10, 2020
Anonymous user
Eva L.🇺🇸
Verified Buyer
SEP 9, 2020
5 out of 5 stars

Would work with again....and did.

Jared completed my first refinance and is currently working a second. Quick and straightforward communication. Process was easier than expected and we have him bookmarked for potential future properties. Working a third refi for my mother that did not go through Jared and process is taking twice as long. Wish I found him sooner.

Anonymous user
Eva L.🇺🇸
Verified Buyer
5 out of 5 stars

Would work with again....and did.

Jared completed my first refinance and is currently working a second. Quick and straightforward communication. Process was easier than expected and we have him bookmarked for potential future properties. Working a third refi for my mother that did not go through Jared and process is taking twice as long. Wish I found him sooner.

SEP 9, 2020
Anonymous user
Jude🇺🇸
Verified Buyer
SEP 8, 2020
5 out of 5 stars

Excellent

Everything online. Lower rates and fees than my own bank of many years. James from Simplist was extremely knowledgeable and a great personality besides. This guy could be a company unto himself.

Anonymous user
Jude🇺🇸
Verified Buyer
5 out of 5 stars

Excellent

Everything online. Lower rates and fees than my own bank of many years. James from Simplist was extremely knowledgeable and a great personality besides. This guy could be a company unto himself.

SEP 8, 2020
Anonymous user
Eva L.🇺🇸
Verified Buyer
SEP 8, 2020
5 out of 5 stars

Refi during the apocalypse!

I started the process in the middle of february. Im self employed. During Covid, the rules and regulations were constantly shifting. It was becoming difficult to get straight answers from the lender. But not from Jared. While i was pulling out what little hair i have left in frustration, Jared was a rock. He never had any doubt, never gave up, never stopped fighting for me. He was always available. Always had a plan. Always gave me good advice. I was ready to give in. Jared wasnt. Im not going to go into details, but it was more complicated than i anticipated it would be. Jared got it done as he said he would. If your looking for someone who will guide you through the process, theres no one better. Go ahead, try someone else. Its your life. When your tired and confused, call Jared. He'll get you squared away! Thanks again my man! Wouldnt have made it if it wasnt for your hard work and persistence!

Anonymous user
Eva L.🇺🇸
Verified Buyer
5 out of 5 stars

Refi during the apocalypse!

I started the process in the middle of february. Im self employed. During Covid, the rules and regulations were constantly shifting. It was becoming difficult to get straight answers from the lender. But not from Jared. While i was pulling out what little hair i have left in frustration, Jared was a rock. He never had any doubt, never gave up, never stopped fighting for me. He was always available. Always had a plan. Always gave me good advice. I was ready to give in. Jared wasnt. Im not going to go into details, but it was more complicated than i anticipated it would be. Jared got it done as he said he would. If your looking for someone who will guide you through the process, theres no one better. Go ahead, try someone else. Its your life. When your tired and confused, call Jared. He'll get you squared away! Thanks again my man! Wouldnt have made it if it wasnt for your hard work and persistence!

SEP 8, 2020
Anonymous user
Laura🇺🇸
Verified Buyer
SEP 3, 2020
2 out of 5 stars

Good rates, bad communication and service

Simplist is kind of broker and has good and simple to browse website to explore multiple rates and see what fits your needs. Mostly you will find good rates from multiple lenders. But once you finalize a lender, it is a hassle to proceed further. Since you are not directly working with final lender, it takes lot of time to get your questions answered, and lot of times you may be told that it is not possible to make a change and know the answer beforehand. I picked up a lender and a rate, and then changed my mind to go with a different rate with some points. My loan officer was not ready to make the change in estimate document (gave me verbal quote though) and said "it is lot of work" and he will have to reach out to the lender. Secondly, you will be working with two different people and there is lack of communication among them. I asked a question to my loan officer whether appraisal can be waived and also mentioned that I don't have a particular document, but the other person kept asking for same document without answering the question. Summary - I guess it is better to check rates at Simplist, but then work directly with the lender you choose.

Anonymous user
Laura🇺🇸
Verified Buyer
2 out of 5 stars

Good rates, bad communication and service

Simplist is kind of broker and has good and simple to browse website to explore multiple rates and see what fits your needs. Mostly you will find good rates from multiple lenders. But once you finalize a lender, it is a hassle to proceed further. Since you are not directly working with final lender, it takes lot of time to get your questions answered, and lot of times you may be told that it is not possible to make a change and know the answer beforehand. I picked up a lender and a rate, and then changed my mind to go with a different rate with some points. My loan officer was not ready to make the change in estimate document (gave me verbal quote though) and said "it is lot of work" and he will have to reach out to the lender. Secondly, you will be working with two different people and there is lack of communication among them. I asked a question to my loan officer whether appraisal can be waived and also mentioned that I don't have a particular document, but the other person kept asking for same document without answering the question. Summary - I guess it is better to check rates at Simplist, but then work directly with the lender you choose.

SEP 3, 2020
Anonymous user
Somma G.🇺🇸
Verified Buyer
SEP 1, 2020
5 out of 5 stars

Great experience

Refinancing through Simplist was a breeze. We received lower rates than any others we inquired with, even our long time mortgage broker who we've worked with through other transactions. Closed in a couple weeks, almost entirely virtual beyond end of process signing and Jared and Kevin were always available to take our questions and adjust as needed throughout the process. Highly recommend.

Anonymous user
Somma G.🇺🇸
Verified Buyer
5 out of 5 stars

Great experience

Refinancing through Simplist was a breeze. We received lower rates than any others we inquired with, even our long time mortgage broker who we've worked with through other transactions. Closed in a couple weeks, almost entirely virtual beyond end of process signing and Jared and Kevin were always available to take our questions and adjust as needed throughout the process. Highly recommend.

SEP 1, 2020
Anonymous user
Cairon B.🇺🇸
Verified Buyer
AUG 31, 2020
5 out of 5 stars

Relatively painless process, great rates!

James was great to work with, despite a few kinks (typo on my cell phone number didn't help). He was knowledgeable and was able to get us to the closing table in good time, even with how busy things are. Rates were great, and fees were reasonable. Would recommend Simplist again!

Anonymous user
Cairon B.🇺🇸
Verified Buyer
5 out of 5 stars

Relatively painless process, great rates!

James was great to work with, despite a few kinks (typo on my cell phone number didn't help). He was knowledgeable and was able to get us to the closing table in good time, even with how busy things are. Rates were great, and fees were reasonable. Would recommend Simplist again!

AUG 31, 2020
Anonymous user
Coastal C.🇺🇸
Verified Buyer
AUG 25, 2020
5 out of 5 stars

Great to work with, just as discussed

Jared and Simplist were great to work with. I was leary at first as. I generally prefer to go direct to the lender but I'm glad I didn't. Jared shopped around for the best rate and terms for me and stayed in constant communication along the way. Would strongly recommend him and have already sent 3 referrals to him. Will use him again for my next mortgage.

Anonymous user
Coastal C.🇺🇸
Verified Buyer
5 out of 5 stars

Great to work with, just as discussed

Jared and Simplist were great to work with. I was leary at first as. I generally prefer to go direct to the lender but I'm glad I didn't. Jared shopped around for the best rate and terms for me and stayed in constant communication along the way. Would strongly recommend him and have already sent 3 referrals to him. Will use him again for my next mortgage.

AUG 25, 2020
Anonymous user
Eva L.🇺🇸
Verified Buyer
AUG 21, 2020
5 out of 5 stars

Easier than you think

James was the easiest "loan guy" to communicate with. Very prompt, and used text, phone, and email. Shopped arounded on rate, but James was by far the most pleasant to deal with, so I was really happy he has the best rate too!

Anonymous user
Eva L.🇺🇸
Verified Buyer
5 out of 5 stars

Easier than you think

James was the easiest "loan guy" to communicate with. Very prompt, and used text, phone, and email. Shopped arounded on rate, but James was by far the most pleasant to deal with, so I was really happy he has the best rate too!

AUG 21, 2020
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Based on 212 reviews
5
206
4
3
3
0
Ratings distribution data table
StarsCount
5206
43
30
21
12
Total212
2
1
1
2