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Yotpo

Be the marketer you can be

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
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Site reviews

Anonymous user
Ilona🇺🇸
Verified Buyer
NOV 18, 2020
5 out of 5 stars

Customer Service and communication

James Green was extremely professional in his communication and complied with the deliverables on time. It was a great working with James and rest of his team members.

Anonymous user
Ilona🇺🇸
Verified Buyer
5 out of 5 stars

Customer Service and communication

James Green was extremely professional in his communication and complied with the deliverables on time. It was a great working with James and rest of his team members.

NOV 18, 2020
Anonymous user
Ilona🇺🇸
Verified Buyer
NOV 17, 2020
5 out of 5 stars

Impressive refinance process and excellent online portal!

Simplist is really just simple, the whole process was simple, efficient and straight forward! This was the fastest and simplest refinance I have ever done. Closed my loan earlier than expected! Thank you Anthony/Anna

Anonymous user
Ilona🇺🇸
Verified Buyer
5 out of 5 stars

Impressive refinance process and excellent online portal!

Simplist is really just simple, the whole process was simple, efficient and straight forward! This was the fastest and simplest refinance I have ever done. Closed my loan earlier than expected! Thank you Anthony/Anna

NOV 17, 2020
Anonymous user
Eva L.🇺🇸
Verified Buyer
NOV 17, 2020
5 out of 5 stars

James was very communicative. Always available to answer questions and very professional.

James was very communicative. Always available to answer questions and very professional. James was always available to answer my questions. It was a pleasure to work with him!

Anonymous user
Eva L.🇺🇸
Verified Buyer
5 out of 5 stars

James was very communicative. Always available to answer questions and very professional.

James was very communicative. Always available to answer questions and very professional. James was always available to answer my questions. It was a pleasure to work with him!

NOV 17, 2020
Anonymous user
Resinmind🇺🇸
Verified Buyer
NOV 13, 2020
5 out of 5 stars

Extremely Professional - Would Recommend To Everyone I Know!

Lowest APR of the several lenders I researched. I was drawn to Simplist due to the low rate they advertised. Was expecting fees to be higher as a result but they were much lower. I recently took early retirement due to a permanent disability so while my Social Security benefits combined with my 401(k) provide more than enough coverage for our monthly expenses it did present a unique challenge for the refinance process. James, along with Dan Paez, were excellent to work with. They worked hard on our behalf to make this happen (even when I surprised them with a last minute request to take some cash out). This experience was the simplest (yeah, I went there). Will definitely reach out to James and the Simplist team again if I need a loan or refinance.

Anonymous user
Resinmind🇺🇸
Verified Buyer
5 out of 5 stars

Extremely Professional - Would Recommend To Everyone I Know!

Lowest APR of the several lenders I researched. I was drawn to Simplist due to the low rate they advertised. Was expecting fees to be higher as a result but they were much lower. I recently took early retirement due to a permanent disability so while my Social Security benefits combined with my 401(k) provide more than enough coverage for our monthly expenses it did present a unique challenge for the refinance process. James, along with Dan Paez, were excellent to work with. They worked hard on our behalf to make this happen (even when I surprised them with a last minute request to take some cash out). This experience was the simplest (yeah, I went there). Will definitely reach out to James and the Simplist team again if I need a loan or refinance.

NOV 13, 2020
Anonymous user
Cherie A.🇺🇸
Verified Buyer
NOV 5, 2020
5 out of 5 stars

Fast, capable, and personable

Jared, Dan, and their team got my refi done in less than 30 days, where another bozo team had failed for 3 months before I pulled the plug. Being sold employed shouldn't be a barrier, and this team 'gets it' and helped me save a ton each month. Thanks guys! I'll be back and sending my friends/ family your way soon.

Anonymous user
Cherie A.🇺🇸
Verified Buyer
5 out of 5 stars

Fast, capable, and personable

Jared, Dan, and their team got my refi done in less than 30 days, where another bozo team had failed for 3 months before I pulled the plug. Being sold employed shouldn't be a barrier, and this team 'gets it' and helped me save a ton each month. Thanks guys! I'll be back and sending my friends/ family your way soon.

NOV 5, 2020
Anonymous user
Ilona🇺🇸
Verified Buyer
OCT 30, 2020
5 out of 5 stars

A real person at the other end! A++

After a stalled re-fi process with our existing big bank, I contacted Simplist. Within 2 working days, Ryan and I spoke twice-- actually speaking with someone about this process was comforting. Ryan had a few small concerns early on (about income, balances, etc), but he was clear and forthcoming;; That was very refreshing and appreciated. The whole process took just about 7 weeks. Ryan and Edgar were extremely helpful and always available throughout. The online document signing was easy and quick. Lastly and maybe most important, Ryan was able to get me a rate that KILLED the other banks!! Recommending Simplist (and Ryan) is a no brainer!

Anonymous user
Ilona🇺🇸
Verified Buyer
5 out of 5 stars

A real person at the other end! A++

After a stalled re-fi process with our existing big bank, I contacted Simplist. Within 2 working days, Ryan and I spoke twice-- actually speaking with someone about this process was comforting. Ryan had a few small concerns early on (about income, balances, etc), but he was clear and forthcoming;; That was very refreshing and appreciated. The whole process took just about 7 weeks. Ryan and Edgar were extremely helpful and always available throughout. The online document signing was easy and quick. Lastly and maybe most important, Ryan was able to get me a rate that KILLED the other banks!! Recommending Simplist (and Ryan) is a no brainer!

OCT 30, 2020
Anonymous user
Nicoal P.🇺🇸
Verified Buyer
OCT 29, 2020
1 out of 5 stars

Frustrating process

The main premise of Simplist - share my information and Simplist will compile the best loans for me to review, without selling my information to lenders - lived up to the promise. That part was very convenient. But when it came time to move forward with a loan the whole process was extremely frustrating. Even though I was supposed to have a dedicated Loan Analyst I struggled to get answers to my questions and I frequently heard from different people throughout the process instead of my dedicated Analyst. The biggest frustrations were closing costs regularly increasing throughout each stage of the process without clear answers why. Even after closing there was information that was unclear and when reaching out I was getting snippy responses. I wouldn't use Simplist again - way too much of a hassle.

Anonymous user
Nicoal P.🇺🇸
Verified Buyer
1 out of 5 stars

Frustrating process

The main premise of Simplist - share my information and Simplist will compile the best loans for me to review, without selling my information to lenders - lived up to the promise. That part was very convenient. But when it came time to move forward with a loan the whole process was extremely frustrating. Even though I was supposed to have a dedicated Loan Analyst I struggled to get answers to my questions and I frequently heard from different people throughout the process instead of my dedicated Analyst. The biggest frustrations were closing costs regularly increasing throughout each stage of the process without clear answers why. Even after closing there was information that was unclear and when reaching out I was getting snippy responses. I wouldn't use Simplist again - way too much of a hassle.

OCT 29, 2020
Anonymous user
Laura🇺🇸
Verified Buyer
OCT 26, 2020
4 out of 5 stars

Great rates at Simplist!

The rates at Simplist are great. Unfortunately, Fannie Mae recently changed how they calculate short term rental property income... another side effect of the COVID economy. This ultimately meant that Anthony and his team weren't actually able to close my re-fi as we all had hoped. Such a shame because their rates are fantastic!

Anonymous user
Laura🇺🇸
Verified Buyer
4 out of 5 stars

Great rates at Simplist!

The rates at Simplist are great. Unfortunately, Fannie Mae recently changed how they calculate short term rental property income... another side effect of the COVID economy. This ultimately meant that Anthony and his team weren't actually able to close my re-fi as we all had hoped. Such a shame because their rates are fantastic!

OCT 26, 2020
Anonymous user
Belinda M.🇺🇸
Verified Buyer
OCT 23, 2020
5 out of 5 stars

Fantastic experience re-financing Boulder condo

I worked with James this month to refinance my condo in Boulder. From the beginning, he was such a pleasure to work with. Very knowledgeable, made the process simple, and I am very impressed with the outcome.

Anonymous user
Belinda M.🇺🇸
Verified Buyer
5 out of 5 stars

Fantastic experience re-financing Boulder condo

I worked with James this month to refinance my condo in Boulder. From the beginning, he was such a pleasure to work with. Very knowledgeable, made the process simple, and I am very impressed with the outcome.

OCT 23, 2020
Anonymous user
Illumini A.🇺🇸
Verified Buyer
OCT 23, 2020
5 out of 5 stars

Incredibly hardworking, knowledgable, and compassionate professional

My family and I just closed on a house in the highly complex and competitive California real estate market and we were only able to do so because of James’ help. We shopped through several lenders and James was by far the most hardworking, knowledgable, and compassionate lender that we met. He was responsive to our questions, was vigilant about our best interests, and had an incredible ability to adjust to changing circumstances with a solutions-oriented mindset. We firmly believe that we could not have made it to closing without James. We have since referred several friends and family members to James and he has closed on their deals as well. In fact, James impressed our realtors as well (who had no prior relationship with James) and they have done the same too. On a personal note, James was also the only lender of all the lenders we spoke to who spoke to my family and I as real people. I hope that James’ employer values this because James creates a culture of care that is sorely lacking in real estate. It inspired trust in us and made us want to refer people to him, which we imagine will show up in Simplists’ bottom line.

Anonymous user
Illumini A.🇺🇸
Verified Buyer
5 out of 5 stars

Incredibly hardworking, knowledgable, and compassionate professional

My family and I just closed on a house in the highly complex and competitive California real estate market and we were only able to do so because of James’ help. We shopped through several lenders and James was by far the most hardworking, knowledgable, and compassionate lender that we met. He was responsive to our questions, was vigilant about our best interests, and had an incredible ability to adjust to changing circumstances with a solutions-oriented mindset. We firmly believe that we could not have made it to closing without James. We have since referred several friends and family members to James and he has closed on their deals as well. In fact, James impressed our realtors as well (who had no prior relationship with James) and they have done the same too. On a personal note, James was also the only lender of all the lenders we spoke to who spoke to my family and I as real people. I hope that James’ employer values this because James creates a culture of care that is sorely lacking in real estate. It inspired trust in us and made us want to refer people to him, which we imagine will show up in Simplists’ bottom line.

OCT 23, 2020
Anonymous user
Ilona🇺🇸
Verified Buyer
OCT 22, 2020
5 out of 5 stars

The Grease Kept the Wheels Moving

Jared was such a pleasure to have as our advocate during this process. There were a few bumps in the road with paperwork and scheduling, but he was always right there to smooth things over between all the different parties, and help get things done. I don't think we could have done it without him, frankly. Trust me, this is a guy you want in your corner.

Anonymous user
Ilona🇺🇸
Verified Buyer
5 out of 5 stars

The Grease Kept the Wheels Moving

Jared was such a pleasure to have as our advocate during this process. There were a few bumps in the road with paperwork and scheduling, but he was always right there to smooth things over between all the different parties, and help get things done. I don't think we could have done it without him, frankly. Trust me, this is a guy you want in your corner.

OCT 22, 2020
Anonymous user
Ilona🇺🇸
Verified Buyer
OCT 22, 2020
5 out of 5 stars

Kind, helpful, responsive

Helped me get the best rate I could. Never had time-sensitive delays or scheduling issues. Kept me informed throughout the process and made it go by real quick! 10/10 would recommend

Anonymous user
Ilona🇺🇸
Verified Buyer
5 out of 5 stars

Kind, helpful, responsive

Helped me get the best rate I could. Never had time-sensitive delays or scheduling issues. Kept me informed throughout the process and made it go by real quick! 10/10 would recommend

OCT 22, 2020
Anonymous user
Ilona🇺🇸
Verified Buyer
OCT 21, 2020
5 out of 5 stars

Seamless process

Ryan was extremely helpful and always available throughout the loan process. He provided me with the best rate and the online document signing made the experience quick and easy. Ryan explained every thing very clearly and was completely honest which was very refreshing. I will be recommending simplist and specifically Ryan to all my friends and family.

Anonymous user
Ilona🇺🇸
Verified Buyer
5 out of 5 stars

Seamless process

Ryan was extremely helpful and always available throughout the loan process. He provided me with the best rate and the online document signing made the experience quick and easy. Ryan explained every thing very clearly and was completely honest which was very refreshing. I will be recommending simplist and specifically Ryan to all my friends and family.

OCT 21, 2020
Anonymous user
Ilona🇺🇸
Verified Buyer
OCT 20, 2020
5 out of 5 stars

Responsive, knowledgeable, and helpful

Ryan was extremely knowledgeable and responsive during the entire process. I felt secure that he was looking out for my best interests and getting me the best deal possible on a mortgage refinance. He dealt with all of my questions admirably and we were able to close the refi in record time. I would definitely recommend him for anyone seeking mortgage-related assistance.

Anonymous user
Ilona🇺🇸
Verified Buyer
5 out of 5 stars

Responsive, knowledgeable, and helpful

Ryan was extremely knowledgeable and responsive during the entire process. I felt secure that he was looking out for my best interests and getting me the best deal possible on a mortgage refinance. He dealt with all of my questions admirably and we were able to close the refi in record time. I would definitely recommend him for anyone seeking mortgage-related assistance.

OCT 20, 2020
Anonymous user
Ilona🇺🇸
Verified Buyer
OCT 18, 2020
5 out of 5 stars

James Green, A True Professional

I’ve read many reviews, many of which are rich in platitudes, so let me cut to the chase. James Green is the best mortgage loan officer I have ever worked with, bar none. I speak with some authority, as I’ve gone through the mortgage exercise multiple times. This is not my first rodeo! From my initial contact to the closing of the refi, James was with me every step of the way. I specified the parameters of my refi and James met every demand I made. His professionalism, combined wIth his depth of knowledge and positive work ethic, made the entire process quite pleasurable. I know, making the refi process pleasurable may sound implausible, but it truly was the smoothest, user-friendly experience I’ve encountered in the mortgage arena. Whether it was a telephone conversation or an email exchange, information James provided was accurate and detailed. He clearly understands who the client is and goes the extra mile to ensure a satisfactory end result. James Green and his assistants make a dynamic and formidable team. It is without hesitation that I wholeheartedly recommend James and his hardworking team. Based upon my direct experience with James, I frankly doubt a more qualified mortgage team exists.

Anonymous user
Ilona🇺🇸
Verified Buyer
5 out of 5 stars

James Green, A True Professional

I’ve read many reviews, many of which are rich in platitudes, so let me cut to the chase. James Green is the best mortgage loan officer I have ever worked with, bar none. I speak with some authority, as I’ve gone through the mortgage exercise multiple times. This is not my first rodeo! From my initial contact to the closing of the refi, James was with me every step of the way. I specified the parameters of my refi and James met every demand I made. His professionalism, combined wIth his depth of knowledge and positive work ethic, made the entire process quite pleasurable. I know, making the refi process pleasurable may sound implausible, but it truly was the smoothest, user-friendly experience I’ve encountered in the mortgage arena. Whether it was a telephone conversation or an email exchange, information James provided was accurate and detailed. He clearly understands who the client is and goes the extra mile to ensure a satisfactory end result. James Green and his assistants make a dynamic and formidable team. It is without hesitation that I wholeheartedly recommend James and his hardworking team. Based upon my direct experience with James, I frankly doubt a more qualified mortgage team exists.

OCT 18, 2020
Anonymous user
Ilona🇺🇸
Verified Buyer
OCT 16, 2020
5 out of 5 stars

Simplist helped me close my loan faster than those who applied direct with the lender

Jeffrey was responsive and knowledgeable. He kept me updated on the status of my loan on a regular basis. I had a positive experience and am so excited about my refinance.

Anonymous user
Ilona🇺🇸
Verified Buyer
5 out of 5 stars

Simplist helped me close my loan faster than those who applied direct with the lender

Jeffrey was responsive and knowledgeable. He kept me updated on the status of my loan on a regular basis. I had a positive experience and am so excited about my refinance.

OCT 16, 2020
Anonymous user
Jacqueline S.🇺🇸
Verified Buyer
OCT 15, 2020
5 out of 5 stars

A Most Positive and Professional Experience

My initial contact with Simplist, was with Mr. James Green (Senior Loan Officer). The information and direction communicated by Mr. Green was precise and knowledgeable, with strong evidence of his apparent mortgage refinance expertise. I was guided step by step with a detailed efficient program that was easily completed on-line, and expedited into a smooth and timely process resulting in my positive refinance experience. A quick and easy process.

Anonymous user
Jacqueline S.🇺🇸
Verified Buyer
5 out of 5 stars

A Most Positive and Professional Experience

My initial contact with Simplist, was with Mr. James Green (Senior Loan Officer). The information and direction communicated by Mr. Green was precise and knowledgeable, with strong evidence of his apparent mortgage refinance expertise. I was guided step by step with a detailed efficient program that was easily completed on-line, and expedited into a smooth and timely process resulting in my positive refinance experience. A quick and easy process.

OCT 15, 2020
Anonymous user
Eva L.🇺🇸
Verified Buyer
OCT 7, 2020
5 out of 5 stars

What a pleasure it was to work with Ryan at Simplist!

This was the 3rd time that I've done a refinance and I wish the other two times were this easy. I called several lenders and Ryan was by far the most thorough loan officer that I spoke with. To top it off, he had the lowest rate compared to everyone else I spoke with, including my own bank that had my mortgage! I didn't believe Ryan at first about how quickly we would close, but he delivered within about two weeks after I filled out their online application and provided my documentation. I'm definitely going to pass on your info to friends and family for their mortgages.

Anonymous user
Eva L.🇺🇸
Verified Buyer
5 out of 5 stars

What a pleasure it was to work with Ryan at Simplist!

This was the 3rd time that I've done a refinance and I wish the other two times were this easy. I called several lenders and Ryan was by far the most thorough loan officer that I spoke with. To top it off, he had the lowest rate compared to everyone else I spoke with, including my own bank that had my mortgage! I didn't believe Ryan at first about how quickly we would close, but he delivered within about two weeks after I filled out their online application and provided my documentation. I'm definitely going to pass on your info to friends and family for their mortgages.

OCT 7, 2020
Anonymous user
Ilona🇺🇸
Verified Buyer
OCT 2, 2020
5 out of 5 stars

Easiest refi ever, thanks to Ryan!

My mortgage rate was pretty low when I got it several years ago so I didn't plan to refi until I saw that I could save at least a point on it. I am so busy, while I've been working from home since our quarantine it's made work harder in many ways. I say this because I REALLY didn't want to go through a refi. All the paperwork, gathering things, sending things, closing things, and then there's usually so much more. Clearly, the name of the company, Simplist got my attention, but I still expected a big headache. Ryan told me we would close by the end of September and I count Oct. 2, as close enough! He was very professional, thorough, and seriously the only hurdle was closing an unused HELOC, but that had nothing to do with his service. He was absolutely respectful, full of great advice and personable. I'd recommend him any day.

Anonymous user
Ilona🇺🇸
Verified Buyer
5 out of 5 stars

Easiest refi ever, thanks to Ryan!

My mortgage rate was pretty low when I got it several years ago so I didn't plan to refi until I saw that I could save at least a point on it. I am so busy, while I've been working from home since our quarantine it's made work harder in many ways. I say this because I REALLY didn't want to go through a refi. All the paperwork, gathering things, sending things, closing things, and then there's usually so much more. Clearly, the name of the company, Simplist got my attention, but I still expected a big headache. Ryan told me we would close by the end of September and I count Oct. 2, as close enough! He was very professional, thorough, and seriously the only hurdle was closing an unused HELOC, but that had nothing to do with his service. He was absolutely respectful, full of great advice and personable. I'd recommend him any day.

OCT 2, 2020
Anonymous user
Laura🇺🇸
Verified Buyer
SEP 29, 2020
5 out of 5 stars

Fantastic Experience

James is professional, kind, and prompt to respond to all communications, regardless of the day or time. He also was very helpful with troubleshooting when it was necessary. Its been a pleasure working with him.

Anonymous user
Laura🇺🇸
Verified Buyer
5 out of 5 stars

Fantastic Experience

James is professional, kind, and prompt to respond to all communications, regardless of the day or time. He also was very helpful with troubleshooting when it was necessary. Its been a pleasure working with him.

SEP 29, 2020
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Based on 212 reviews
5
206
4
3
3
0
Ratings distribution data table
StarsCount
5206
43
30
21
12
Total212
2
1
1
2