I haven't received my hearing aids yet but the customer support I have received so far has been excellent. The person I spoke to originally (Sarah) was very patient and helpful with me. She was very knowledgeable and I knew I was talking to a professional. She guided me in selecting the best product for me. I also am grateful for the help I will receive once I do get my hearing aids. I know I'm getting a quality product and the help I need for it.

I can only state my experience which has been exceptional. I hear better with their hearing aids than others I have used. My only complaint would be the hearing aids that were pictured were not what they sent me but upon putting them in my ears and hearing the quality I was very satisfied. They also stand behind their Protection Plan. Customer Service is excellent!

MD hearing is easy to utilize and the specialists are very helpful. Any issues are addressed and resolved quickly and easily. Products are quality made and individualized.

Customer service representative was great. Jury is still out on the quality of product. While I like the MD Hearing aids even better than my quite expensive aids, to this point I have had a great deal of problems with keeping the MD Hearings aids working. I will say customer service has been very good about trying to resolve the problems. If the issues can be resolved I will update this review.

From top quality product to excellent customer service, you are the best! To all customers I would advise to take out the "Total Protection Plan". It is reasonable and this company holds up to their word.

Finally, hearing aids that fit my ear canal after trying other OTC hearing aids without success. I inserted them into my ears on receipt and have worn them daily without problem and I am hearing better than I have for years. Thank you MDHEARING.

I had a great experience with a specialist by the name of Sarah. There was some testing done that stated I may have had issues with hearing and after conversing with Sarah we determined I was in good shape. I am especially pleased with the time Sarah gave me on the process, the cost, what to look for and the basics of their business to help customers. She cared about me as a person, not as a person to sell something to. It was genuine caring to make sure I was living with great hearing. I highly recommend MD hearing for their expertise.

Best costumer service in ANY business

Loving it so far!

Great, friendly and courteous staff to assist with any issues you may have. Generally there will be no issues. I would highly recommend MD hearing aids if you have hearing loss. The staff is ready and willing to guide you through any issues you may have in getting used to your new aids. Matt is especially helpful and knowledgeable.

My aids have worked great since I first put them in. Any assistance I have needed was johnny on the spot and always accurate.

My Mother is 97 pushing 98. She made me buy these hearing aids (had professional $6K prior). While these did not work for Mom due to her age and in Memory Care ( some dementia) , the customer support and return process is 5 stars. These hearing aids would have worked for a younger person under 97. . LOL. If I need hearing aids. . MDhearing will be my first choice. Thank you MD hearing for being supportive and understanding during this process! I sincerely Thank you!

Just purchased my second pair of hearing aids from MD Hearing. I find their aids to be of excellent quality and sound reproduction, along with a reasonable price. Customer Service is excellent, second to none. Highly Recommended!

The MD Hearing web site is easy to navigate and explains the use of the hearing aids, how to order them and supplies. In short, it is user friendly.

Excellent product. Easy to use right out of the box. As Joe said better results than my expensive heating aids. .

Great customer experience from Rochelle. Curtis D.

I love the support and attitude of the support team at MDHearing. They make you feel like you are important to them and the quality of their hearing aids is really top notch.

I had to get support from MDHearing and was contacted by "Debi" fro customer support. She was so pleasant and took care of my question with very professional answers and support.

Excellent customer service! They have been more than helpful. I highly recommend MD Hearing!

this is a great company, always responsive and helpful. Want you to succeed and give you all the help they can. I give them an A+.