Fantastic service!!!

Everything went well;é Reimbursement received within two weeks,

Many thanks for your prompt attention once we had the correct information of what to submit to you. We were very happy with Pruss Hawkins, the body shop that did the repair. Your cheque arrived the end of May which was sooner than we expected!

Great service is just a phone call away. We had a tire that needed to be fixed in out small town with no KIA dealership. They reimbursed our cost with no hassle!

Could not say anything but positive things for this company, always a pleasure to deal with, speedy responses and resolutions when you get put in a difficult situation. They take the inconvenience away from having to go through claims.

Easy to submit and received our cheque in good time.

This is my second claim in two months. Thankfully DK covered it without issues. Up and running in two days.

Our tire was replaced with an exact match for our car and the we were reimbursed the cost 2 weeks later. Thanks so much!

First time using our warranty. We picked up a nail in a high performance tire (approx 4300 kms) and called regarding pre-authorization for repair. Spoke to a rep. who advised to have the repair completed and submit claim online. The tire was replaced and claim submitted along with the dealer invoice. We later received notification that our claim was being denied as we had not submitted photos of the damaged tire. I phoned the claims rep and explained that at no time had anyone mentioned the requirement for photos. After further assessment the claim was approved on what was described as a one time exception. Overall, a good experience and very simple procedure. However, I do feel that the initial representative could have been clearer on what documentation had to be submitted with the online claim.

The online application was straight forward and coverage was quick and completely satisfying

After damaging my tire in a pothole I called Capital PreOwned and a lovely lady named Keira babstock submitted my claim to diamond kote and in a matter of two weeks I received my cheque. Thank you so much for being so prompt

I was very satisfied with Diamond Kote staff and their product. I am awaiting my reimbursement for my claims, but going through the process was very easy. Staff was prompt and always helpfully and kindly addressed all my concerns. I will definitely consider having their product cover my next new vehicle purchase. Thank you!

Great service.Sent in photo of the damaged tire with the claim.It was approved that day.I do not know if the check sent out yet.

Easy to claim and fast payment.

Great follow up and immediate response. Impressive!

I had a nail stuck in the sidewall of my 2018 Honda CRV. I took photos of the nail, brought it to the dealer and had my tire replaced the next day. Submitted my claim online through dkclaims.ca, the entire process was incredibly simple taking less than 8 minutes. Within the hour I received an email from a DK team member informing me my claim was approved and I will receive a cheque in the mail. Took about two weeks for my cheque to arrive. Overall, 10/10 experience. Thank you.

Great customer service !

I couldnt believe how fast my claim was processed exttemely happy with my service especially before the holidays!

The dealership representative was the one who negotiated a buy out settlement with Diamond Kote on my behalf as I was not able to explain what was going on with my 2012 Chevy Equinox. The vehicle was deemed unsafe as the core panel of the vehicle was rusted beyond repairs. It is my understanding through the dealership that Diamond Kote performed in a professional matter in regards to my case.

Easy to submit expenses and great online system