Submitting the claim online was quick and easy. I got a response email shortly after about when I should expect my cheque. Cheque came sooner than expected (which I can’t complain about). Any questions I had were readily answered and there was no confusion.

This entire claim process from start to finish was simple, quick and easy. I am very impressed with the adjuster we called and the entire experience.

Great service.

While the response was quick I am still waiting for payment. At this time it would have been nice if payment had been made within a week or two.

Very good service. The claim was done online and I had no problems. Money was received around 4 weeks later. Good stuff

Called in claim it was handled efficiently and on time.

Great service, stream line service simple claim process!!!!!

THEY WERE VERY FAST IN SETTLING MY CLAIM FOR MY TIRE.

Received your request for a review of service, but so far we have received NO response to our claim on our Tire and Rim Warranty claim! At the moment you score a zero!

My tire was damaged on a secondary road and had to be replaced. I filed a claim and the response was very prompt in stating a cheque would be written for the amount of the claim. It took a couple weeks for the cheque to arrive . However, I still rate the service as excellent.

All was re-paid as expected.

Picked up a few dents in my car the summer of 2019. Had paint less dent repair performed and submitted the claim online hassle free (one dent per claim). Service staff were very friendly when speaking over the phone. A few weeks later there was a cheque in the mail. Pleased that Diamond Kote didn't complicate the repair work by asking for estimates. Recommend.

My experience with DK went very smoothly. But to date I have not received the cheque that they said was sent on 16 October. Can you advise if that’s a normal wait time?

After some discussion with your representative a workable solution was achieved.

Excellent service handled in a very expeditious manner

I got a nail driving the day before holidays. Got roadside assistance. Leaving early in the morning needed tire patch went to the closest place by my house. Which was not part of diamonds regular shops. But needed to take family for vacation and diamond was excellent to deal with and covered my expenses. Thanks diamond for understanding.

Awesome service, fast and convenient

Took a bit long to get payment, other then that it was smooth sailing

My claim was handled reasonably efficiently and in an acceptable timeframe but my communication with customer service was not as good. They did not seem to have adequate information but they were as helpful as could be expected under the circumstances.

very satisfied with your company and quick to refund us. Thank you!