The order was slightly delayed due to shipping/coronavirus related issues, but I got 2 emails and even a phone message letting me know about the problem, and then an email to let me know the items had shipped! I highly recommend this company! Would definitely order from Towels Outlet again.

Great experience - needed these towels in a pinch and got them right on time. Thanks!!

The products I received were exactly what I needed . Customer Service was very responsive with all of my questions. Excellent service

Love the towels! We are using them to make snap covers for the outside furniture.

Gray towels and a great price. Repeat customer.

excellent towels and customer service

Very good customer services.

They were so high quality. We will be ordering more :-)

I was looking for towels that are very high quality that is a form of terry cloth, but very tightly woven for embroidery. The towels are the right size but not the quality I desired. I do not think it was your fault. I ordered the heaviest towels you had on the website, hoping they would be enough. I will make these work for something, but they are just not what I was hoping for and when I tried to call or email, I got no response. The advertising was good. the return policy is reasonable, but not worth the cost of return these. I have learned a good lesson. Your delivery was superb. The advertisements for large luxury bathtowels (and beach towels for logos and team names) are appealing. I hoped that the same quality would apply to all the towels. This was just not what I expected and hoped for. But could be helpful for sport teams, shower rooms, hospitals. just not for fancy embroidery. Let me know if you begin carrying higher end towels. thanks

As always Dan at Towels Outlet was fantastic! Great service and great products!

Product, shipping and staff were all outstanding for my recent order. Thanks a bunch to all.

i only got beach towels and wash cloths i also ordered bath towel of which i didn't get. i needed bath towel

Daniel was great to work with. We had a little issue with the address where our order was to be delivered. Daniel worked quickly with his shipping department to resolve the issue. Our order arrived timely and the product was great.

We buy in bulk to give towels to our customers as a thank you for purchasing a spa.

I love my towels!

Towels arrived promptly. We ordered lime green and it's a beautiful, bright color. They're a little thinner than expected, but soft and large. Haven't washed them or used them yet.

good communication during and post order. everything arrived on time as promised and was of really good quality

These towels are perfect for our high school swim team end of season gift. The colors were exactly what was shown in the template. The service was top notch!!

The towels came out perfect Customer service was easy to work with

After using Positive Promotions for over 5 year’s I became very unhappy with them and their customer service. After searching for appreciation towels for my associates I found Towel Outlet. Not only did Liz go above and beyond I had my towels in less than two weeks. I love them! You have gained a customer for life.