it was a lot smaller than i thought it would be

The charm had sticky stuff on it when it delivered. I had to clean it

Loved the bracelet specially the note!

Love it. Fits nicely. Speeding delivery. I would order from them again.

Absolutely beautiful! I bought this for a friend who was just diagnosed with cancer and had it inscribed with words from her favorite Bible verse. She was so touched to receive it.

Quick delivery great necklace.

Shipping was fast. I ordered 3 bracelets as gifts for 3 people. I selected the gift box to be included with each, yet only 1 gift box was sent to me. This was very disappointing and the primary reason why I gave two stars. You should display on your site that you need to order gifts in multiple separate orders in order to get the proper quality of boxes.

All good.

A quality product at an affordable price delivered very quickly, would buy again

Absolutely love the bracelet! Thank you!!

I wasa misled that a chain came with the charm I purchased.

The heart charm is beautiful-it was everything I wanted

Recently I posted a review after receiving a sterling silver keychain that had minor scratches on the service. Immediately after posting my review, and without expecting a response. I received a reply from customer service apologizing for the scratched finish and telling me they were sending a replacement. I received the replacement a few days ago. The quality of the replacement was excellent, but I was most impressed with the exceptional customer service. The unexpected response I received, and the timeliness of that response, was a very pleasant surprise. It is refreshing to conduct business with a merchant who takes pride in their product, stands behind what they sell, and ensures the customer is satisfied. To Thoughtful Impressions: Thank you; you've made a customer for life.

The key chain itself is nice quality, but the surface has minor scratches that detract from the finish. I don't know whether this is the result of the engraving process, or the charm itself just isn't polished, but either way, it cheapens the appearance. I bought several of the same keychains about two years ago and it had the same issue, but to a lesser extent than the keychain I most recently received.

Beautiful

Literally didn’t look engraved. Looked like decals

It came out perfectly, thank you so much

Thoughtful Impressions customer service is excellent- I had a special order and they were quick to respond, accommodating and communicative when what I was looking for wasn’t working with a specific product. I felt a part of the process without being burdened and they process a high-quality item exactly as we had agreed upon. I highly recommend this company for your bespoke wants/needs!

Dog tags were great.Thinking about buying my 6 grandkids a dog tags for Christmas.

I ordered a bracelet for my daughter to commemorate her senior year and it turned out perfect! The engraving and shipping was super fast and it showed up in plenty of time. She loves it!