Excellent customer support

We are still trying to send package back. We put return to sender and they delivered it back to us. They are going to come and pick it up today instead of us putting it in drop box.

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delivered on time

Quality service! Very courteous. Informative and helpful! Thank you.

Got the items I ordered.

I got several e-mails from different sources regarding the order. One confirms the parts were correct, the other asking for additional information after I had already ordered the parts based on the first message.

Ok

Fast service, exact product as advertized.

Great service!

You guys are amazing. Thanks!

Great service. Shipped quickly. No issues...

We did not do anything. I just ordered what I thought would wotk

Great experience!

Fast and easy!

Great company to deal with.

My Stairstepper unit required a 3 pin power connection but is no longer made. The Sportsmith customer service rep assured me the 2 pin unit would function so it was shipped and received within a couple days. True to their word it has performed great. Excellent service and support!

A

Good value, FAST shipping

Lisa Bourland is a wonderful example of top of the line customer service!!! She is a keeper and you should give her a raise before someone steals her away from Sportsmith to teach customer service to other companies totally lame by comparison CSR's!! It's always a pleasure to deal with professional and competent people in the fitness industry, and she is leading the pack!!