Site reviews
Mulitple orders get lost when submitted online and never get any response from you
I submitted this order online on 10/26/21, and the product was in stock at the time. Somehow I never received it and finally yesterday (11/8/21) I checked online and it shows "pending". I called the customer service and they had no explanation for it. This has happened multiple times in the past. You should have a reconciliation system and it should be able to tally up all the pending orders. Also, when an item is out of stock when it shows in stock online, you should notify the customer of this. I am not very confident in your system and processes.
Mulitple orders get lost when submitted online and never get any response from you
I submitted this order online on 10/26/21, and the product was in stock at the time. Somehow I never received it and finally yesterday (11/8/21) I checked online and it shows "pending". I called the customer service and they had no explanation for it. This has happened multiple times in the past. You should have a reconciliation system and it should be able to tally up all the pending orders. Also, when an item is out of stock when it shows in stock online, you should notify the customer of this. I am not very confident in your system and processes.
Great customer service.
Great customer service.
Great customer service.
Great customer service.
STILL HAVE NOT RECIEVED OUR
STILL HAVE NOT RECIEVED OUR RETURN LABEL FOR THE CHEMICAL WE ORDERED
STILL HAVE NOT RECIEVED OUR
STILL HAVE NOT RECIEVED OUR RETURN LABEL FOR THE CHEMICAL WE ORDERED
Great Customer Service
Great Customer Service. Thank you Joelle for all your hard work!
Great Customer Service
Great Customer Service. Thank you Joelle for all your hard work!
very prompt and easy to
very prompt and easy to use the website for ordering
very prompt and easy to
very prompt and easy to use the website for ordering
I just ordered 200 dropper
I just ordered 200 dropper bottles which I had to wait 30 days to receive. When they came they didn’t have dropper tips or caps. Why would you list dropper bottles without the tips and a cap?
I just ordered 200 dropper
I just ordered 200 dropper bottles which I had to wait 30 days to receive. When they came they didn’t have dropper tips or caps. Why would you list dropper bottles without the tips and a cap?
No customer support
No customer support
No customer support
No customer support
It's difficult to navigate the
It's difficult to navigate the web pages sometimes, especially when you don't have the specific product in stock that I am looking for. it gives me so many chioices that are not related the product being searched.
It's difficult to navigate the
It's difficult to navigate the web pages sometimes, especially when you don't have the specific product in stock that I am looking for. it gives me so many chioices that are not related the product being searched.
Need improvement on costumer service
Need improvement on costumer service department.
Need improvement on costumer service
Need improvement on costumer service department.
Terrible!
Constantly asking for someone from accounting to address our issues. We are promised a call back and it never happens. It has been MONTHS and I've called TEN TIMES.
Terrible!
Constantly asking for someone from accounting to address our issues. We are promised a call back and it never happens. It has been MONTHS and I've called TEN TIMES.
no problem transaction
no issues
no problem transaction
no issues
Always great!
Always great!
Always great!
Always great!
Excellent service and support
I recently attended a training at Spectrum in New Jersey and was very pleased with the material and their staff. Their facility is top notch and the training was excellent. We have since started ordering products and are pleasantly surprised with their very competitive pricing. We have also utilized their compounding support and have been very happy with their quick and thorough responses. I highly recommend Spectrum Pharmacy Products!
Excellent service and support
I recently attended a training at Spectrum in New Jersey and was very pleased with the material and their staff. Their facility is top notch and the training was excellent. We have since started ordering products and are pleasantly surprised with their very competitive pricing. We have also utilized their compounding support and have been very happy with their quick and thorough responses. I highly recommend Spectrum Pharmacy Products!
Spectacular Service
Quick response, fair pricing and great attention to detail on all our orders. Customer service is personalized and they go out of their way to work with us! I order from Spectrum whenever I can!
Spectacular Service
Quick response, fair pricing and great attention to detail on all our orders. Customer service is personalized and they go out of their way to work with us! I order from Spectrum whenever I can!
customer service
Excellent, Knowledgeable, and Courteous.
customer service
Excellent, Knowledgeable, and Courteous.
Great service and Quality
Customer service and quality of API's are great.
Great service and Quality
Customer service and quality of API's are great.
Great service
Always receive great service and quick shipping.
Great service
Always receive great service and quick shipping.
Kids love the ducks
Nice working with you, and my kids love the rubber ducks
Kids love the ducks
Nice working with you, and my kids love the rubber ducks
new account
some of your products not bad but did find some pricey
new account
some of your products not bad but did find some pricey
Great products. Great service
Great products. Great service
Great products. Great service
Great products. Great service
