Site reviews
Easy to use website. Products
Easy to use website. Products shipped within 2 business days
Easy to use website. Products
Easy to use website. Products shipped within 2 business days
unacceptable delays for in-stock item
I placed an order on the Spectrum website on 10/05/22 for an in-stock item and it was supposed to ship within one day. However it had not shipped by 10/12/22, so I complained to my account representative. I made it very clear this was an urgent order. He couldn't give me answers and passed me onto someone more senior. Then it was still a few more days because of "a printing issue". The package finally shipped on 10/17/22. Then FedEx delayed the package even though it was at service level Priority Overnight. I finally received the package today 10/19/22. If I could find this chemical elsewhere, I would buy it elsewhere. While this is the worst instance of delays on website orders, it is not the first time! I will NOT order using the website again.
unacceptable delays for in-stock item
I placed an order on the Spectrum website on 10/05/22 for an in-stock item and it was supposed to ship within one day. However it had not shipped by 10/12/22, so I complained to my account representative. I made it very clear this was an urgent order. He couldn't give me answers and passed me onto someone more senior. Then it was still a few more days because of "a printing issue". The package finally shipped on 10/17/22. Then FedEx delayed the package even though it was at service level Priority Overnight. I finally received the package today 10/19/22. If I could find this chemical elsewhere, I would buy it elsewhere. While this is the worst instance of delays on website orders, it is not the first time! I will NOT order using the website again.
GOOD
GOOD
GOOD
GOOD
Great Service and Products
Always excellent customer service and products
Great Service and Products
Always excellent customer service and products
horrible someone should call me
horrible someone should call me at 603-472-3919
horrible someone should call me
horrible someone should call me at 603-472-3919
Items are easy to locate
Items are easy to locate on the website and they are typically delivered within 2 business days
Items are easy to locate
Items are easy to locate on the website and they are typically delivered within 2 business days
Received shipment quicker than expected
Received shipment quicker than expected
Received shipment quicker than expected
Received shipment quicker than expected
Na
Na
Na
Na
Very easy to order.
Very easy to order.
Very easy to order.
Very easy to order.
Products are good; website oaky
Products are great & well-priced; website is slow and tedious to navigate
Products are good; website oaky
Products are great & well-priced; website is slow and tedious to navigate
Glad the website is easy
Glad the website is easy to work with.
Glad the website is easy
Glad the website is easy to work with.
Perfect Solution
great site
Perfect Solution
great site
Great Turnaround
Great Turnaround
Great Turnaround
Great Turnaround
very good website.
very good website.
very good website.
very good website.
We TRIED to purchase this
We TRIED to purchase this for cleaing our sterile rooms. We needed it ASAP and after I submitted the order I recieved another e-mail requiring more paperwork to purchase Isopropyl Alcohol for cleaning. We've never had to do this for our normal vendor and because of the urgency we cancelled our order and went through our normal vendor.
We TRIED to purchase this
We TRIED to purchase this for cleaing our sterile rooms. We needed it ASAP and after I submitted the order I recieved another e-mail requiring more paperwork to purchase Isopropyl Alcohol for cleaning. We've never had to do this for our normal vendor and because of the urgency we cancelled our order and went through our normal vendor.
Site Accessibility
Everytime we try to log in with valid credentials, your site keeps rejecting.
Site Accessibility
Everytime we try to log in with valid credentials, your site keeps rejecting.
On line buying
Website has improved dramatically compared to last try which ended up as a call to customer support. Thank You
On line buying
Website has improved dramatically compared to last try which ended up as a call to customer support. Thank You
The customer service rep that
The customer service rep that I dealt with over the phone was very helpful and courteous. I believe his name is Ilio
The customer service rep that
The customer service rep that I dealt with over the phone was very helpful and courteous. I believe his name is Ilio
I have been trying to
I have been trying to change our address on file maybe 5 times already with no luck. When the pharmacy first opened, we did not get mail and was using residential address which is no longer owned by a shareholder of the company. This has caused unending issues with orders with Spectrum.
I have been trying to
I have been trying to change our address on file maybe 5 times already with no luck. When the pharmacy first opened, we did not get mail and was using residential address which is no longer owned by a shareholder of the company. This has caused unending issues with orders with Spectrum.
Hard to find products at
Hard to find products at reasonable prices. Easy to order online and shipping is fast. Thanks Spectrum!
Hard to find products at
Hard to find products at reasonable prices. Easy to order online and shipping is fast. Thanks Spectrum!
