all went well in terms of the order itself

I always have a great experience with Sofft, easy ordering and fast delivery. I've never had to return anything so I can't speak to that

Not a comfort shoe.

I returned the boots because they did not look how I thought they would. I don't like that there is no free returns. I usually buy my footwear from Zappos because they have free returns.

These are wear right out of the box kind of boot

Bad quality shoes, poor customer service.

Sofft is great to work with

I love these shoes so much. I bought several of them in both the boot and the ankle shoe. They are shipped out quickly and are worth every penny.

I love all my Sofft sandals & boots!!!

Shipped quickly packed well delivered on time

On time

Excellent!

They were so comfortable right from the first time I tried them on and are so stylish right now

Quick and easy

Shoe will be returned due to poor fit

Shipping was great because I’m paid for the expedited shipping. Arrived fine. Unfortunately I had to return because of sizing.

As always, great shoe and great fit!

I've had great experiences with my past Sofft purchases, which is why I'm confused on this purchase.

Miss your tall boot that zips up back. Never in my size!

Shipping was on time and arrived in excellent condition.