So easy to order online and I love the free shipping!

Placed two orders which arrived quickly and nicely packaged. The shoes are affordable, exactly as advertised, stylish, true to size, and very comfortable. I will definitely shop with Italian Shoemakers again!

I have reached out through email, through online chat and have not heard back from Italian shoemakers. I continually receive marketing email and requests for feedback but cannot get any information back.

One out of three pairs fit really well. All of the Italian shoemakers shoes used to be highly padded comfort footbed shoes and now only some are. That was the beauty of Italian shoemakers. You have to make sure you know what you are buying. Every shoe is made differently and the consistency is no longer. I love Italian shoemakers shoes and will continue buying them forever. I hope they keep making the extra comfort high wedge and heel padded footbed sandals. I can’t survive without them.

I was unable to print the return label as the shoes were too big. I had to send an email 3 times before anyone would respond.

Please response to my emails for a request for a return label.

No problems at all. thank you

great

Love the sandals-shipping was fast. Price was great!

I have to return the two items because they are too wide. I have emailed customer support 3 times with no response. Extremely disappointing for a long time customer.

Shoes are very comfortable. Love the insole padding. Easy to clean material. Came promptly but the box was crushed.

I purchased two pairs of shoes and unfortunately need to return both pairs. I filled out the return form on your website, but kept getting an error message and couldn't print the return label. I reached out via email on July 3 for help but have not heard back. When I try to fill out the online form again, it says items are not available for return even though I am well within the 30 days return policy. I am disappointed.

I am happy with the sandals. However, I had order two pair and once I received them I order two more pair. The day after that I got an e-mail that you were having a 25% store wide event. I really wish I would have gotten the discount and I am sure the day I placed my second order it was well known you were having the 25% off event.

I'm on to a new shoe brand here with Italian Shoemakers! I have purchased a couple different styles and I LOVE them!!!!! So many compliments!!!

I need to exchange these for the next size up in this company will not respond to my emails

I am a returning customer. I bought 2 pairs and need to return one pair because I did not like the color. Returns department is terrible service. Never got a code or instructions on how to send back. i still have no code and no instructions. I give the pair I kept five stars.

My experience with you was great easy to find what I was looking for and easy to check out.

Came the next day!

I have attempted twice to contact your customer support regarding a return and I have received no reply. Can someone please respond to my emails, thank you. Judyg1964@gmail.com

I requested information on how to return. And I have received no response over 10 days ago.