simple and easy

Easy to follow instructions and quick response thanks!

First, a big shout out to Claire, who executes her job in a very professional, friendly manner, She deserves commended! As far as Imaware as a company and its product, I am less than impressed. The method of puncturing the skin did not work for me. Even with Claire being kind enough to send extra puncture triggers and two replacement tests, none worked and I had to break a trigger apart with pliers and use the metal point inside to hand-puncture myself. Also, kits that require "fasting" should have a big sticker on the box top, rather than that important requirement be buried in the text about how to do the test. Further, no phone number can be found to contact the company and even emails refer one to the imaware chat on the website for response. There is no way that I could find to actually call from my side and talk with an actual person, Only through chat. Unfortunately, while the imaware at-home blood draw is a good idea, I cannot recommend its use.

Great customer service

This process was quick, private and very helpful at an incredibly low cost.

Easy test and very helpful results. The process could not have been any less difficult or hard on my health, this is truly a wonderful service I will return to again.

I am waiting now for some results hoping it doesn’t take too long I’m tired of isolating👍The gal that tested me on the 13th was very arrogant and pushy .the people Claireespecislly have been busy extremely helpful and nice. Overall a very nice company to work with just a few Biggs to work with now sincerely Jane Lividini Overall everyone has been extremely nice now ask me after I get my results and how long they take I might feel differently if it takes forever but you have a good company you’ve created

They were great

We had nurse " Olivia" come her she got and tested of us, it was all very smooth and if this arises again, we will use imaware.

I got the kit for RA screening. And honestly even for me, daughter to a diabetic it was a teeny bit challenging making sure to provide an adequate blood sample, but other than that the whole process was a breeze! I was able to quickly send back in my kit and get results really fast also. I have been having nebulous constitutional complaints for months upon months, and then developed disabling mornings lasting anywhere from an hour to two and problems with eye and mouth dryness and residual weakness and tenderness during the day. And frankly, it it was an educated hunch to purchase this kit to help me rule out or in a possibility after having already initiated diagnosis with a PCP quite a while back. Sure enough I got my results back positive on one of the biomarkers commonly presenting in earlier stages of RA! And it's really encouraging now thinking about returning to the doctors with a new direction in hand, thanks to this and additional S+S above that started since February. I understand how thinly stretched primary care can be, and how pressed they can be to urge away from seemingly unneccessary further steps towards referral or detailed diagnostics (especially when early nonspecific labs are negative). But, for myself- to advocate for not giving up and making my own steps towards improving my quality of life again someday, this has been a blessing towards the first hard step- diagnosis. And I feel more confident moving forward now with help to this tool. Thank you for this product

I recently completed the RA kit and turnaround time was quick. One of the results was abnormal and I reached out to the company with questions. I received a phone call a few days later from the CEO who was able to answer my questions and address my concerns. Excellent customer service.

Super convenient experience, the kit came directly to my house so I didn't have to lose time off work or visit a lab to get my bloodwork done. I had some questions about how to collect the blood sample and the customer support was very quick to help and answer all my questions! Thanks imaware for killing it with this easy and convenient alternative to lab testing

Great communication and help when initial try at testing didn't work as planned- thank you!

Great service with many different tests available and a really easy to use online experience!

No issues. Great turn around time. Customer service is excellent.

It was an easy and useful experience.

RA kit was easy enough to perform, and I received results in a timely manner. However, I had same lab work done in an outside lab to confirm, a few days after receiving my result and it was completely different. Imaware results showed I had a high level of level of Anti-CCP antibodies, however results from LabCorp showed essentially none.

This Celiac test has saved me! I was never tested for gluten and even after a heart monitor and MRI they could not figure out what was wrong with me, I was dizzy and had headaches all the time. Took this test and cut out gluten from my diet and I'm 100% better. I didn't have the typical celiac symptoms so I was never tested by my doctors. I am so thankful for this product!!

I work a lot and don't have a lot of time to go to the doctor but my health is still important. I starting doing some research on at-home health test kits and came across imaware. Their kits are reasonably priced so I figured I'd give it a shot and I'm glad I did. I purchased my test from Amazon and it came within a few days. Followed the instructions, sent it back, and got my results within a week. I highly recommend this for working professionals.

Awesome product! I had trouble with my first kit (was not able to draw enough blood from the lancets), and they sent me another kit free with 8 extra lancets! Everything was super fast! Definitely will be using another test soon!