Make sure to have plenty of bandaids and time before attempting to remove the anti-theft plastic. I would return the product before use if I could.

I work repairing vehicles. Great Tools & APEX stand's behind Warranty.

First off I want to say I have many gear wrench tools and they hold up nice. However I had a 1-1/4 ratchet wrench and had the whole ratchet piece come out. This was from everyday use and I bought these wrenches because I need my wrenches when I need them im a maintenance tech. So anyway I contacted them about my issue thinking I would have it replaced. but come to find out they don't stand behind there tools. so I will no longer buy gear wrench tools if they don't stand behind there tools then why should I? I was told they are not covered from abuse Im sorry but I take very good care off my tools I rely on them daily.

Went on line/dead end. Not impressed really like my 3/8" drive swivel head ratchet just want to know if I can get repair parts for it. if not , I guess I'm done with gearwrench .Jeez !

they don't make them any more so now I super glue a washes on to the back of my gear wrenches and look for replacements at yard sales and flea markets

I have never received customer service as excellent as you provide. There was no hassle and the replacement tap holder was immediately shipped. Numerous corporations can learn valuable lessons on how customer service should be provided. My congratulations to your service representatives. Art

NICE SET OF TOOLS - LIKE THE THRU HOLE DESIGN - MY ONLY COMPLAINT IS THAT THE VERY CHEAP PLASTIC CARRYING CASE BROKE AT THE PLASTIC HINGE PINS WITH NO WARRANTY AVAIL. AND A REPLACEMENT CASE IS NOT AVAILALIABLE - NOW I HAVE TO FIGURE OUT A WAY TO PUT A STEEL PIN THRU THE HINGE SO I CAN STRE AND CARRY MY SOCKET SET - I BOUGHT THIS WITHIN THE LAST COUPLE OF YEARS -PLEASE IMPROVE ON THIS CHEAP CASE FOR FUTURE BUYERS

Me like tools

quad box racheting wrench,i came across these and each one has four sizes,i really like these and there sure handy and seem built touch looking forward to using them for yrs to comehttps://www.youtube.com/watch?v=YcZVc2ESlWU

There are multiple brands out there that sell tools. Whether you're looking for something cheap that gets the job done, or something with a high grade, quality and performance like GearWrench, the truth is a tool is a tool. But i only trust GearWrench to deliver long lasting tools with a professional look and feel. Their products are a real workmanship piece of hardwork and quality materials and engineering. Not to mention that their LIFETIME WARRANTY means you will have 0 worries when it comes to having a piece exchanged or replaced if youre savage enough to make them break. 5 stars review, all year round costumer service and dealers to satisfy all your tooling needs.

love there stuff but cant get eny one to warranty there wrenches better off staying with a brand that will warranty there products

I bought a 3/8 torque wrench in late 2015. At 1 year to the date the torque wrench digital display started messing up. Our tool vendor Sonora Tool here in Sonora Ca too the Tool in for service. 8 months of fighing with warranty company Apex i believe it was called sayed they would send out a loaner torque wrench out for me to use at the time. never recieved the torque wrench via Sonora Tool kept the torque wrench and sold for profit. Meanwhile the Sonora Tool truck did offer to buy the wrench off of me for 1/2 of what i paid due to the back and fourth battle with the warranty/ and or repair place Apex??? In the end if i woud have just gotten the wrench warranted and or replaced id be a happy customer but now Gearwrench and Sonor Tool has lost this customer.

I love my GearWrench tools, I lost my 5/8" deep 12pt socket from my collection and was so glad I could get it replaced through GearWrench. These tool are of good quality, pricing and they are what make up my entire tool collection so far. When I'm ready to expand my tool stockade, I will surely look for GearWench.

All communication was by email and was prompt and friendly.

Great prices and fast shipping!!

I bought your 115 tap and die set because it said it had a lifetime warranty. It does NOT. This is fraud and and I am filing a complaint with the state attorney general.

Purchased a 56 piece ratcheting kit for HVAC use. Best kit ever. It was the envy of all the technicians. Ideal for use on wall mount boilers.

bulbs for

USED 1/4" HEX DRIVE BIT ONE TIME IT BROKE BOUGHT A CHEAP NAPA 1/4" BIT NO PROBLEM. CALLED THE 800 # THEY SAID GO BACK THROUGH THE AVENUE AT WHICH YOU PURCHASED IT. TOLD THEM IT WAS AN ONLINE PURCHASE AND THAT I JUST WANTED IT HANDLED THROUGH THE COMPANY THAT MADE IT SHE TOLD ME TO GO THROUGH THE AVENUA AT WHICH IT WAS PURCHASED. SO MUCH FOR WARRANTY

It was nice to order the individual tools from a trusted source. Shipping was inexpensive and arrived around a week.