Site reviews
Order not received
Still have no received my items I ordered in September. Signed into my account and tells me nothing.
Order not received
Still have no received my items I ordered in September. Signed into my account and tells me nothing.
Order was as expected. Took
Order was as expected. Took a little long to receive but all in all ok
Order was as expected. Took
Order was as expected. Took a little long to receive but all in all ok
didn't received yet
didn't received yet
didn't received yet
didn't received yet
Humm?
Not sure how to respond appropriately, the customer service is excellent, but I will have to wait until next year to determine if my money you have received in return for the purchase I made will be a happy moment for me!
Humm?
Not sure how to respond appropriately, the customer service is excellent, but I will have to wait until next year to determine if my money you have received in return for the purchase I made will be a happy moment for me!
First time purchase
Transaction was great. Website easy to use. Emailed when there was a potential delay, delivery earlier than promised. Thanks,
First time purchase
Transaction was great. Website easy to use. Emailed when there was a potential delay, delivery earlier than promised. Thanks,
I haven't received my part
The item still has not been delivered.
I haven't received my part
The item still has not been delivered.
Purchase
Awesome item. Came fast and kept me updated on the shipping of item
Purchase
Awesome item. Came fast and kept me updated on the shipping of item
Never received product or full refund
Waited several weeks to get some rope products and only recieved 1 of the 4. after another few weeks of no updates, I requested a refund, which was issues after several more days, and not for the full amount(I guess they keep sales tax when refunding?)
Never received product or full refund
Waited several weeks to get some rope products and only recieved 1 of the 4. after another few weeks of no updates, I requested a refund, which was issues after several more days, and not for the full amount(I guess they keep sales tax when refunding?)
Great pricing and service
Great pricing and service
Great pricing and service
Great pricing and service
Parts order
Everything worked fine.
Parts order
Everything worked fine.
Great Service!
Great Service!
Great Service!
Great Service!
Disappointed
I'm extremely disappointed that I ordered items on 8/9/24 and they were not scheduled to ship until 9/4/24. I'm even more disappointed that nowhere on your website did it indicate that the lead time on shipping would be one month, or I would not have ordered. I was told that I would be provided with a tracking number when my order shipped on 9/4 and it's now 9/9 and I have received neither a shipping number nor my items. Great pricing means very little when your service to the customer is this poor. Sincerely, Chief Billy Toups IMTT Chief of Louisiana Operations
Disappointed
I'm extremely disappointed that I ordered items on 8/9/24 and they were not scheduled to ship until 9/4/24. I'm even more disappointed that nowhere on your website did it indicate that the lead time on shipping would be one month, or I would not have ordered. I was told that I would be provided with a tracking number when my order shipped on 9/4 and it's now 9/9 and I have received neither a shipping number nor my items. Great pricing means very little when your service to the customer is this poor. Sincerely, Chief Billy Toups IMTT Chief of Louisiana Operations
My item was not available
My item was not available when I ordered it and has not been received yet. I was notified of that shortly after placing the order so I am patiently waiting for the item to become available.
My item was not available
My item was not available when I ordered it and has not been received yet. I was notified of that shortly after placing the order so I am patiently waiting for the item to become available.
Got what I ordered 🤙
Got what I ordered 🤙
Got what I ordered 🤙
Got what I ordered 🤙
We have been pleased with
We have been pleased with the product and service provided.
We have been pleased with
We have been pleased with the product and service provided.
Happy with service. I would
Happy with service. I would like to receive a hard copy of your catalog for future reference.
Happy with service. I would
Happy with service. I would like to receive a hard copy of your catalog for future reference.
Ready just in case.!
Exactly what I was looking for for fire protection around my home..
Ready just in case.!
Exactly what I was looking for for fire protection around my home..
Great Product
Great product and fast shipping
Great Product
Great product and fast shipping
Great
Great
Great
Great
Norm Mesun - Chief
Norm Mesun - Chief
Norm Mesun - Chief
Norm Mesun - Chief



