Ordered a complete bed on 4 June and still no delivery over a month later. I called customer service several times and got one excuse after another. But still no bed and no idea when it will be delivered. Money back is also not possible! So do not believe the slogan "100 days try and return for free".

Original model really good but I recommend the model with pocket springs for those who have problems with heat (especially women). The Emma company replaced it for me and now we are really satisfied. I really recommend it, Great product, serious company.

Very good excellent quality I recommend it

Great. It's a pleasure to sleep in.

fabulous! My back thanks

A bit too hard for my taste but it does what it says but it's good.

I bought the Emma pillow through the official website a while ago. The pillow was delivered to us with an open sanded box and the packaging of the pillow had tears in it. The pillow slept well but now this is different. When we first wanted to unzip the pillow we saw that a tooth was missing from the zipper at the top. The pillow we have then gelecht and by circumstances we could only later contact customer service. The entire zipper of the pillow is torn open and can not be closed anymore. In an email to the customer service we have the whole story explained but still no response. And we have now paid a lot of money for a broken product. In short, we were super excited but now absolutely not.

Excellent impression from the convenience, through the speed of delivery and receipt of documents to the tax deductibility. You sleep great!!!

Nous sommes contents avec les oreillers emma. Mon mari a enlevé une couche car il était trop haut pour lui, pour moi cetait parfait. L'oreiller est agréable, peut-être un rien trop dur mais il ne se déforme pas et reste bien en place. Les dimensions inhabituelles (50×70) font quil est un peu compliqué de trouver des taies d'oreiller adaptées.

Excellent product. Since I chose Emma I have solved the my back problems. I recommend to everyone

So far so great

very happy🙂

So far so great!

Nous avons acheté un matelas Emma car je souffrais de maux de dos. Depuis notre achat, je n'ai presque plus de douleurs durant la journée ( je suis infirmière mon dos est donc très sollicité au cours de la journée) et plus aucune douleurs au réveil. Mon compagnon et moi même sommes plus que satisfait pour la qualité du matelas, la rapidité du service et le coût raisonnable mais nous avons commandé lors d'une promotion.

Color cover does not match pictures. This is the first time I've seen this kind of item. Rather stiff and looked like someone already slept 10 years under it. No good quality so. Customer service abysmal, not helpful, send standard messages. False promises and don't feel heard. We wanted to buy a bed here, but with this service we will go to someone else. After response from company, here's my answer: I approached you several times to get out of it together, but you wouldn't help me. Now it is no longer necessary for me.

Fast and trouble-free

Perfect on everything!!!!!

The only catch is that not just any shade will do.

I have been waiting since January 4, 2022 for my bed, which should have been delivered after 4-6 weeks. The support, if he responds then, put off again and again with new excuses. It is not bad if something takes longer, but the communication with the customer should be right. In addition, you promise a discount for a delay, but no one wants to answer how much it is. Not even after several inquiries. It should not always be promised new, which can not be kept again. And you should NEVER sell more than you can deliver. Over a week ago I received an email that the bed is now at DHL, there it is now in the central warehouse according to tracking and does not move. Unfortunately we are not as excited about the bed as we w e r e initially. Just because of the bad mood that came up because of the missing delivery. This is not how you do business Emma!

I am very satisfied 😁