It was easy to select the part I needed online. It came quickly and was easy to install myself

Purchase price and shipping cost was high but the part works to repair a two year old toilet that was leaking. Hope this lasts longer.

I called for assistance regarding having trouble with the flushmate system. The wonderful rep was incredibly knowledgeable and patient with me in order to resolve the problem

I am a senior and had difficulty replacing the handle assembly. I was willing to pay for a plumber to do this task, but because your product is unique, I wanted the name of plumber in my area that was familiar with your product. Unfortunately, your customer service could not provide this. It appears that you assume everyone is capable of making these repairs themselves.

Easy to order and customer service was quick to respond to any questions or concerns I had

Excellent customer service

The website was easy to navigate and I was able to quickly find and purchase the exact part I needed. The QR code on the Flushmate part saved a ton of time as well. Very satisfied with my experience.

Everything went as exspected

So far, I’ve gotten three free toilets. They never even billed me so it’s been awesome.

Very Helpful Troubleshooting the problem I had Ordered Part . Help line assisted in installing the part Correctly

Easy Installation

We never received package. Post office said they delivered it but nothing ever showed up

efficient

Good

Exact replacement for my system. Easy installation. Worked perfect without any other adjustments or parts.

Customer service was outstanding , I ordered a pressure assist toilet part and custom services called to make sure it was the right one and it wasn't , they canceled the order and get me the correct part number to place a reorder

no problems

All good. Product arrived as promised and intact. Works fine.

Your tech support is very helpful; we were able to resolve an ongoing issue. Don't buy fake parts, they look the same cost just a little less but you'll end up paying more in the long run

The website was very easy to navigate