I am thankful to be able to buy parts for my genie! This company is truly customer service oriented and believes in their product.

Great company to work with. They are some of the kindest people, and you can tell they care about your cats!

Customer service at Cat Genie is very good.

So easy!

Overall CatGenie is an awesome device and beats traditional litter boxes hands diwn

Shipped so quickly

Ordering was easy and shipping was quick

Price isn't too bad compared to alternatives. It shipped rather quickly considering I bought it Cyber Monday.

Good service and fast delivery.

Great service

I absolutely love this product

Everything was perfect from buying process to shipping. Strongly recommended

Timely shipping.

Great

Shipping is always fast. The Machine Washing Soak seems to do a good job, but having my CatGenie down for 2 hours while it soaks really sucks. I have to time my cleanings after a full cycle is run so that I can catch my cat sleeping for ~2 hours so she doesn't go to the bathroom on the floor. The maintenance cartridges were WAY more convenient and did an alright job already... Not sure why y'all got rid of them.

Excellent product and service as always

I love the customer service it is the best. Unfortunately I am physically unable to use the "new" cleaning solution since it requires moving a bucket of hot water around. Very sad this was not a consideration when they discontinued their other cleaning product

Incredible customer service!

CatGenie just simply totally rocks!! Why would anyone continue to scoop dirty, smelly, clumped litter when this awesome alternative is available?!! Also, customer service is excellent. Always polite, professional, and know how a CatGenie works. Never in a hurry - love to talk about their own cat, lol!!

Very happy with the service from the CatGenie lady - Bethany. She was super helpful & very nice.