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Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
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  • API Changelog
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Site reviews

How we present the reviews
Anonymous user
Lisa B.🇺🇸
Verified Buyer
5 out of 5 stars

Continued excellence from customer service

Continued excellence from customer service and shipping teams. Thank YOU!

DEC 28, 2025
Anonymous user
Allison U.🇺🇸
Verified Buyer
5 out of 5 stars

Quick shopping and beautiful packaging

Quick shopping and beautiful packaging

DEC 28, 2025
Anonymous user
Claire J.🇺🇸
Verified Buyer
5 out of 5 stars

I bought this both for

I bought this both for myself and as a gift for a friend. It’s made of a waterproof material which minimizes the chance of both damage and wear and tear over time. The color and fabric combinations are well chosen. Much like the train case and the smaller pouch, this was a well thought out and designed case. I use it mainly for travel but it can be used for any purpose. Whether a gift for yourself or someone else, it will be both aesthetically pleasing and functional, and well appreciated!

DEC 28, 2025
Anonymous user
Dr G.🇺🇸
Verified Buyer
5 out of 5 stars

The serum is very thick

The serum is very thick and sticky feeling and I would prefer something that blends better for day time use

DEC 28, 2025
Anonymous user
Suzanne S.🇺🇸
Verified Buyer
5 out of 5 stars

Always perfect.

Always perfect.

DEC 27, 2025
Anonymous user
Yvonne F.
Verified Buyer
3 out of 5 stars

Never got the product. Went

Never got the product. Went to Sephora today and I see they carry concealer. I sampled it and liked it. But mine was ordered thru your website and never came in

DEC 27, 2025
Anonymous user
Leah D.🇺🇸
Verified Buyer
5 out of 5 stars

My first package was stolen

My first package was stolen from the mailroom and they sent me a replacement. No hassle. Thanks! I wish I liked the product I bought.

DEC 27, 2025
Anonymous user
Jennifer H.🇺🇸
Verified Buyer
5 out of 5 stars

Shipping is always very quick

Shipping is always very quick even with holiday orders. Great customer service!

DEC 26, 2025
Anonymous user
Tracycourtney🇺🇸
1 out of 5 stars

I have had issues with

I have had issues with faulty performance with multiple products and can no longer justify the cost of the products

DEC 26, 2025
Anonymous user
Fritzie W.🇺🇸
Verified Buyer
1 out of 5 stars

Items never arrived

Will not purchase again

DEC 26, 2025
Anonymous user
Jane K.🇺🇸
Verified Buyer
5 out of 5 stars

Lovely blush highlighter

Lovely blush highlighter

DEC 26, 2025
Anonymous user
Gayle S.🇺🇸
Verified Buyer
5 out of 5 stars

The absolute best makeup and

The absolute best makeup and I will return!

DEC 26, 2025
Anonymous user
Mona E.🇳🇴
Verified Buyer
5 out of 5 stars

Nice service

Nice service

DEC 26, 2025
Anonymous user
Liudmyla H.🇱🇹
Verified Buyer
5 out of 5 stars

Amazing service and lovely packaging!

Amazing service and lovely packaging!

DEC 26, 2025
Anonymous user
Jerri D.🇺🇸
Verified Buyer
5 out of 5 stars

Easy

I didn’t know WA had a concealer so I wanted to try it. If it’s anything like her other products I will be happy and satisfied

DEC 26, 2025
Anonymous user
Rachel S.🇪🇸
Verified Buyer
1 out of 5 stars

I cannot review these products

I cannot review these products as I have never received them due to the company’s disastrous shipping and none existent customer service. Placed a large order twice - both times after 10 days it was never shipped. That’s over 1 month of wait time for absolutely nothing. So thank you!

DEC 25, 2025
Anonymous user
Marie G.
Verified Buyer
2 out of 5 stars

Perfect and fast

Perfect and fast

DEC 25, 2025
Anonymous user
Grank🇺🇸
Verified Buyer
5 out of 5 stars

Sensible Glamor

Some sites are annoying for their constant emails. Not so for WA. Always a visit of delight about sensible glamor - whether just-looking or ordering. Merry Christmas!

DEC 25, 2025
Anonymous user
Rebecca E.🇺🇸
Verified Buyer
1 out of 5 stars

Broken promises and no follow-up. I cannot believe this actually.

I made a $380 purchase on NOVEMBER (yes November, not December) 25 which was supposed "shipped" on November 26. It never shipped. I contacted W-A multiple times regarding sending me my order, but all they ever got back to me was asking if I wanted it refunded or re-shipped. EVERY TIME, I SAID I WANT IT RE-SHIPPED. This NEVER happened. This $380 order was by far the largest order I ever made on the site. I purchased the items for SIGNIFICANT discount so I will not be able to re-purchase for anywhere near the same price. W-A says it "guarantees" delivery by Christmas if orders are prior to Dec 15. Well my order was NOVEMBER 25 and my biggest birthday present for my sister is ruined. I already have a rough relationship with her and this does not help. And now it's Christmas tomorrow - yay YOU - and still no one has sent me a replacement order. I cannot believe how unprofessional, disorganized and disreputable this company's behavior was. Zero apology, zero replacement, and the same questions again and again. YES I WANT THE ORDER REPLACED. And also under California law, given that you made a GUARANTEE on your website, Instagram, and in email, I am both entitled for my order and for my money back. I am so profoundly angry and disappointed with this expensive brand that I have trusted virtually since their founding. I did not deserve this rotten treatment. No one would have deserved this. I would give ZERO stars if it were an option.

DEC 25, 2025
Anonymous user
Pamela H.🇺🇸
Verified Buyer
3 out of 5 stars

Don't know yet.

Don't know yet.

DEC 25, 2025
12345

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Based on 21517 reviews
5
17380
4
1485
3
1139
Ratings distribution data table
StarsCount
517380
41485
31139
2609
1904
Total21517
2
609
1
904