More brands you might like
electronics
electronics
electronics
Bruce P.🇺🇸
Incredible product, Amazing customer support
I live in a very rural area where cable internet options are non-existent and line of site to a local cell tower is almost impossible. The only cell service we get with any kind of reliability is T-Mobile and we get two bars on a good day. We have been fortunate enough to get good satellite internet service, but it isn't cheap. I work from home as a Global IT Director and needed a connection that was solid at all hours of the day and night, and where local home internet use (multiple TVs, multiple devices) didn't impact the bandwidth I needed. I purchased the Waveform QuadPro 4x4 MIMO Signal Boosting Panel Antenna Kit with the hope of being able to boost my T-Mobile business internet connection to meet this need. After receiving my kit, customer support reached out to me to make sure I had received everything as expected, and to offer their support in getting everything set up. I was facing challenges in finding the direction to the right cell tower that would give me the best service. They performed a survey of my area and provided a map showing where the towers were and what kind of speed/service the towers were likely to provide. Over the course of several months, they reached out to me asking how things were going and if I needed any support in finding a better signal or anything else related to the kit i purchased. I could keep going on and on about how happy I am with the product and service I received. The product was fantastic. It performed and did exactly as advertised, and the support team is second to none. . . and I tend to be pretty hard on technical support teams. They have gained a life long customer!!
