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I've done business with waterbedoutlet before, also to replace a previous waterbed mattress. I've had nothing but good experiences with their product.
Completely satisfied. My order was processed and shipped quickly. It was well packaged. I will definitely order from waterbed outlet again
Very happy with this bed. Fits exactly as it should and was shipped fast, well packed and would buy again!
Super!
Rep with whom I spoke on the phone was super helpful. Thank you!
You did outstanding. : )
We finally found the California King waterbed sheets, they fit perfect. We'll be ordering again!!
works great
Arrived fast would buy from again !
Easy to order online
Customer service was good-I had a question before purchasing and it was answered by phone right away. I never received a confirmation email or shipping email so I contacted them again and they promptly gave me the shipping info and it was here within 4 days of purchase. Thanks!
Everything was perfect!
More communication regarding shipping would be helpful.
Everything was great !!!
Sturdy sides and perfect fit
I like to call and talk more about other products you may have for waterbeds in the future. But for now, what I got, the waterbed solution, is at a great value and the people I talked to are very nice.
We returned from a long trip and found our waterbed heater had failed. We ordered what we thought was a direct replacement and bought an updated 90% waveless mattress. We have ordered there before, but couldn’t find our past information. After ordering, we figured out that we should have ordered a deeper mattress. My wife reached out to them and was told that they had shipped a deeper mattress , because they noticed our past order! And it came in less than a week! We would definitely recommend them!
Came so fast! Just waiting for my rails
Waterbed Outlet has been a reliable source for the products needed to keep our waterbed in use. Thank you!
It took almost three full weeks to get the bed, very poor communication between myself and the company I had to remind them to keep me in the loop after it was supposed to ship in 3 to 5 days I spent two weeks sleeping on the floor waiting for the bed to arrive. And if that tiny piece of memory foam is worth $500 I'm glad you gave it to me for free because I certainly wouldn't pay for that. Instructions on how to put the bed together are hard to find outdated and irrelevant often. Previously I had had a stellar five-star experience with your company I am sorely disappointed this time.




| Stars | Count |
|---|---|
| 5 | 5025 |
| 4 | 1290 |
| 3 | 201 |
| 2 | 22 |
| 1 | 13 |
| Total | 6551 |