good

The online experience was seamless, the mattress is like everything else this day and time cheaper made! I had bought a waveless waterbed mattress about 17 years ago from this company and it was much better manufactured.

I never received these only padded rails.

Great customer service.

Items were shipped in a timely manner.

Sales person told me that it would be delivered in 3 days and it came in 3 days.

Outstanding servicr

Great!!

The website is very straightforward and easy to navigate. I like that the dimensions and pricing were very clear and upfront. I didn't have to call someone to get a price just to be sold on something else. The price point is fair and the shipping was very quick. It came in a very nicely packaged box and nothing was damage. I will continue to bring my business to you. The customer service was also top notch.

Once we made our minds up, the ordering process was easy. We initially called customer service with a host of questions that were answered politely and without hesitation. They know their products. Our after hours online order was shipped next day, and the package arrived as estimated in a few days via UPS. All items were in the box, which was a little damaged, but overall intact. It was well worth watching ALL the videos on their web site that explain the wave motion and features of each mattress in their stock. They are very accurate and you will get what you order if you do so. We can highly recommend the Waterbed Outlet due to their informative website and excellent customer service.

Excellent service and guidance.

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I saved the link…just incase. .

Shipped in good time, easy to order, but am just confused on the mattress they sent me, which is not what I ordered, though it may be similar.

Prompt service. No hassle shipping. Thanks!

Great service

Shipping was a bit slow. Would've liked being able to track the progress of my order but otherwise it was fine.

These sheets are comfortable. They wash well. They have a variety of colors to choose from.

Shipping was fast and products in stock. So thankful!!!

Thank You for having the patience and understanding what we needed.