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Service was top notch. Shipping was fast! Unfortunately, I had to eat the tariff, but that's our garbage administration's fault for starting needless trade wars with zero understanding of actual economic policy.
Communication was fast. I was able to exchange my nib with the Keiryu nib and the nib writes superbly!!! 👍👍👍
Beautiful pen, stunning writer! Wrote well straight out of the box. And can we talk about that box, please? I adore the artwork on the softwood box. The pen was shipped and delivered in under a week from the date of order.
This is my 5th Wancher -- my favorite pen brand. The Kaleido Queen in Deep Forest Green is a gorgeous pen and a smooth writer. Great size too. My only nitpick -- and the only reason I rated it 4 stars instead of 5 --is that the facets (sides) of the octagonal shape don't line up when the cap is screwed onto the barrel. I don't know if that's just the one pen I received, or if they're all that way. Not a huge deal, just letting everyone know.
Wancher offers the best customer service and dream pens for any collector
Excellent service - thanks!
Good experience.
Ten points for the products, the service, and the international shipping with Japan post.
Perfect pen and perfect service. Delivered quickly with no damage. Wrapped beautifully. Pen is beautiful. On top of that it writes so smoothly, is comfortable to hold, and the ink is easy to load without making a mess. 10/10 recommend and would buy again.
The order arrived in a beautiful wooden box, with the pen secure in place. Additional a pen kimono and the certificate papers. Great experience ! Thanks
I discovered Wancher earlier this year, and in such a short time, I've purchased eight beautiful pens and a pen pouch. The point is that Wancher is doing so well that I can't stop falling in love with the technologically perfect works of art they keep bringing to market. Everything is perfect: the products, the prices, the service. In particular, what impresses me most is the great care they take to keep ancient Japanese penmaking traditions alive while constantly innovating. As a materials scientist, I'm fascinated by all the materials used in the production of their pen line: ebonite, acrylic, Bakelite, bull horn, wood, titanium, celluloid, etc. Keep it up and I'll always support them.
The service is great, the responce and the politense are astonishing!
Everything was great
prompt, trouble free.
Excellent product, fast and secured shipping.
Exquisite pens, exquisite writing experience.
Excellent shopping experience with Wancherpen.com! My item was shipped quickly and arrived beautifully packaged! Will definitely make another purchase from Wancherpen.com!
Dear ladies and gentleman from Wancher! Greetings from Germany! Two days before christmas my order: my Wancher Dream Pen in True Urushi Red with a B-nib and a red ebonite feed arrived - right in time for christmas! What a beautiful gift! I am so happy! The pen is a pure beauty and very elegant! The size is perfect - the weight is so light! Most of all I am very impressed by the colour! It is a very special red, exactly as I wished and imagined! To touch the Urushi laquer, the surface of the pen is stunning and beautiful! The steel nib writes soft and smooth! What else makes me very happy is the fact, that with my purchase I support your local artisans and craftsmen! Next to the beauty of the pen, this was one of the reason to buy a Wancher pen! The other highlights were the pen box (the artwork on it!), the pen Kimono and the little stickers! One of the most beautiful pen boxes I own! One day I will travel to Japan and bring my Dream Pen home! On the photos you can see the Dream Pen underneath the christmas tree, on the other photo you can see the pen with its new pen friends! Kind and best regards, Robert Lohner
Ok
Very well




| Stars | Count |
|---|---|
| 5 | 1250 |
| 4 | 103 |
| 3 | 32 |
| 2 | 22 |
| 1 | 23 |
| Total | 1430 |