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  • How it works
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Support

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  • Accessibility Statement
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Site reviews

How we present the reviews
Anonymous user
Janet S.πŸ‡¨πŸ‡¦
Verified Buyer
4 out of 5 stars

Set up was quick and

Set up was quick and easy. Arrived within 2 weeks.

DEC 8, 2025
Anonymous user
Ou L.πŸ‡¨πŸ‡¦
Verified Buyer
5 out of 5 stars

Easy to use and we

Easy to use and we found our favorite one

DEC 8, 2025
Anonymous user
Paul M.πŸ‡¨πŸ‡¦
Verified Buyer
5 out of 5 stars

Excellent

Excellent

DEC 7, 2025
Anonymous user
Edite R.πŸ‡¨πŸ‡¦
Verified Buyer
1 out of 5 stars

As a follow up on

As a follow up on my review on November 27th for the Vitruvi Cloud Humidifier that stopped working completely, which prevented me from using these filters as intended. I received a response on December 1st suggesting I email the team, but I have not heard back since I emailed them and I’m concerned about the lack of resolution. This experience does not align with the level of service I would expect from Vitruvi, and it creates the impression that negative feedback is not being addressed. I would appreciate an update on the status of my issue and any steps that can be taken to resolve it, including support or replacement options if applicable as I had emailed them the exact same day of the response. I also had followed up on my original email where no response has yet been received. I can provide an update to filters once the original issue with the Cloud humidifier is resolved.

DEC 6, 2025
Anonymous user
Randy M.πŸ‡¨πŸ‡¦
Verified Buyer
3 out of 5 stars

Have not tried yet

Have not tried yet

DEC 4, 2025
Anonymous user
Donna N.πŸ‡ΊπŸ‡Έ
Verified Buyer
5 out of 5 stars

Love it! Will definitely buy

Love it! Will definitely buy agin - thanks!

DEC 1, 2025
Anonymous user
Paul M.πŸ‡¨πŸ‡¦
Verified Buyer
5 out of 5 stars

Good quality stuff.

Good quality stuff.

DEC 1, 2025
Anonymous user
Deanna F.πŸ‡¨πŸ‡¦
Verified Buyer
5 out of 5 stars

Everything about Vitruvi top notch.

Everything about Vitruvi top notch. I feel confident in knowing that all the products that I purchase are safe. Warm vanilla so yummy. Will be diffusing it all winter season ❀️

NOV 29, 2025
Anonymous user
Jenna W.πŸ‡¨πŸ‡¦
Verified Buyer
3 out of 5 stars

The smell was nice but

The smell was nice but it didn’t take long to give me a headache unfortunately. The lowest level is still quite powerful.

NOV 26, 2025
Anonymous user
Susannah H.πŸ‡¨πŸ‡¦
Verified Buyer
5 out of 5 stars

I made a remark online

I made a remark online regarding the smell of one of the fragrances. The crew sent me a scent I prefer. Very much appreciated 😊

NOV 26, 2025
Anonymous user
Sharon T.πŸ‡¨πŸ‡¦
Verified Buyer
5 out of 5 stars

Excellent

Excellent

NOV 25, 2025
Anonymous user
Lorrie G.πŸ‡ΊπŸ‡Έ
Verified Buyer
2 out of 5 stars

Scent is too faint in

Scent is too faint in my home

NOV 24, 2025
Anonymous user
Kelli F.πŸ‡¨πŸ‡¦
Verified Buyer
3 out of 5 stars

Both of my orders have

Both of my orders have yet to arrive

NOV 24, 2025
Anonymous user
Shelley L.πŸ‡¨πŸ‡¦
Verified Buyer
5 out of 5 stars

Great product delivery as expected

Great product delivery as expected

NOV 23, 2025
Anonymous user
CHRISTINA V.πŸ‡¨πŸ‡¦
Verified Buyer
1 out of 5 stars

After half a dozen attempts,

After half a dozen attempts, I cannot get a response back from my missing item report.

NOV 22, 2025
Anonymous user
Joy K.πŸ‡¨πŸ‡¦
Verified Buyer
5 out of 5 stars

Love this brand and the

Love this brand and the new lumps of cold dryer balls, and Apres essential oilscent! It ships fast!

NOV 22, 2025
Anonymous user
Sarah K.πŸ‡¨πŸ‡¦
Verified Buyer
5 out of 5 stars

I'm so glad I found

I'm so glad I found Vitruvi. The waterless diffuser is the perfect solution for home fragrance without the fuss of refilling the unit constantly. I turn it on the 4 hour setting when I get home from work and enjoy a beautifully scented home, as it carries all the way through out our second floor as well!

NOV 22, 2025
Anonymous user
Cheryl D.πŸ‡¨πŸ‡¦
Verified Buyer
4 out of 5 stars

Thought that they would last

Thought that they would last longer

NOV 20, 2025
Anonymous user
Amanda S.πŸ‡ΊπŸ‡Έ
Verified Buyer
5 out of 5 stars

Excellent service

Excellent service

NOV 19, 2025
Anonymous user
Linda W.πŸ‡ΊπŸ‡Έ
Verified Buyer
1 out of 5 stars

buyers remorse.

buyers remorse.

NOV 19, 2025
12345

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4.5
|
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Visit online store
https://vitruvi.ca logo

https://vitruvi.ca

home,garden & furniture
4.5
|
12,611
Visit online store
4.5
4.5 out of 5 stars
Based on 12611 reviews
5
9507
4
1137
3
819
Ratings distribution data table
StarsCount
59507
41137
3819
2465
1683
Total12611
2
465
1
683