Site reviews
Love the shoes
Love the shoes
Love the shoes
Love the shoes
Unique
Unique designs. It's not a mass production.
Unique
Unique designs. It's not a mass production.
Love my boots
I really love these boots! They are comfortable, and they look great recommend ordering a 1/2 size to a size up.
Love my boots
I really love these boots! They are comfortable, and they look great recommend ordering a 1/2 size to a size up.
Recommended
Bought a pair, they are high quality and fit was spot on (13). Fashionable, well made and comfy out of the box. Bought a second pair middle of the first day in my shoes
Recommended
Bought a pair, they are high quality and fit was spot on (13). Fashionable, well made and comfy out of the box. Bought a second pair middle of the first day in my shoes
The shape and colors in
The shape and colors in this last batch of orders seem off.
The shape and colors in
The shape and colors in this last batch of orders seem off.
The worst experience ever. I
The worst experience ever. I guess these boots will make good paper weights.
The worst experience ever. I
The worst experience ever. I guess these boots will make good paper weights.
Their customer service is very
Their customer service is very good...
Their customer service is very
Their customer service is very good...
Great shoes! Very pleased
Great shoes! Very pleased
Great shoes! Very pleased
Great shoes! Very pleased
I love these boots, they
I love these boots, they just fit a little loose
I love these boots, they
I love these boots, they just fit a little loose
I was really looking forward
I was really looking forward to these Henrietta boots, but the very first time I tried them on the metal clip at the shoestring broke right off. I emailed to return or exchange. They send me a return label, but it was not pre-paid, so I had to pay another $17 to ship the broken boots back to Vintage Foundry Co. I had been three weeks since I shipped them back and I have still not received the refund. Maybe I just happened to get the one pair that was damaged, not sure. But based on my personal experience, this is not a high quality boot and the customer service has been sub par.
I was really looking forward
I was really looking forward to these Henrietta boots, but the very first time I tried them on the metal clip at the shoestring broke right off. I emailed to return or exchange. They send me a return label, but it was not pre-paid, so I had to pay another $17 to ship the broken boots back to Vintage Foundry Co. I had been three weeks since I shipped them back and I have still not received the refund. Maybe I just happened to get the one pair that was damaged, not sure. But based on my personal experience, this is not a high quality boot and the customer service has been sub par.
Packaged great
Packaged great
Packaged great
Packaged great
Nice products but customer service issues.
I cannot provide a good review. I needed to return a pair of boots and had such a hard time getting a response from customer service. When they did finally get back to me, the link they provided would not recognize my order number. I contacted them at the email address they have (it is hard to call as I am hearing impaired) and never received a call. So I am stuck with a costly pair of boots which I cannot wear at all because the time has passed for returns or exchanges. I like their products but this does not impress.
Nice products but customer service issues.
I cannot provide a good review. I needed to return a pair of boots and had such a hard time getting a response from customer service. When they did finally get back to me, the link they provided would not recognize my order number. I contacted them at the email address they have (it is hard to call as I am hearing impaired) and never received a call. So I am stuck with a costly pair of boots which I cannot wear at all because the time has passed for returns or exchanges. I like their products but this does not impress.
Poor quality and customer service.
Poor quality and customer service. The heel broke after 4 times wearing. When I inquired about a repair I was told to “find a cobbler”.
Poor quality and customer service.
Poor quality and customer service. The heel broke after 4 times wearing. When I inquired about a repair I was told to “find a cobbler”.
This is laughable. You NEVER
This is laughable. You NEVER SENT THE PRODUCT... and never responded to repeated inquiry to get resolution. I will never purchase from Vintage Foundry again.
This is laughable. You NEVER
This is laughable. You NEVER SENT THE PRODUCT... and never responded to repeated inquiry to get resolution. I will never purchase from Vintage Foundry again.
Would give zero stars because
Would give zero stars because there seems to be no customer service whatsoever. The product instantly falls apart and are not worth the price you pay. Completely unwearable. I am mega upset.
Would give zero stars because
Would give zero stars because there seems to be no customer service whatsoever. The product instantly falls apart and are not worth the price you pay. Completely unwearable. I am mega upset.
Everything was fine.
Everything was fine.
Everything was fine.
Everything was fine.
Poor customer service
Poor customer service
Poor customer service
Poor customer service
Shipping takes some time
Shipping takes some time
Shipping takes some time
Shipping takes some time
It took a while to
It took a while to get them but it's okay.
It took a while to
It took a while to get them but it's okay.
SERVICE IS HORRIBLE!!!
SERVICE IS HORRIBLE!!!
SERVICE IS HORRIBLE!!!
SERVICE IS HORRIBLE!!!



