Site reviews
Good shoes/bad service
Shoes are great, quality of leather is great, however returns are not made easy, you have to e-mail them and wait days for them to reply to send you a return link. DON'T pay extra for shipping, I paid extra for "2 days delivery" but my order took over a week to be delivered, you are better off with regular shipping.
Good shoes/bad service
Shoes are great, quality of leather is great, however returns are not made easy, you have to e-mail them and wait days for them to reply to send you a return link. DON'T pay extra for shipping, I paid extra for "2 days delivery" but my order took over a week to be delivered, you are better off with regular shipping.
Terrible customer service
I will NEVER buy again. I purchased a pair of shoes... which I never received. I contacted customer support. (calling it support is a JOKE) Exchanged multiple emails and they said they were sending a replacement for my lost order. SURPRISE! Never got those either. After NUMEROUS emails trying to find a resolution with no responses and no help, they finally tell me that my issue is outside of their window of time for resolution so they can't help me. BUYER BEWARE!! terrible company to do business with. They took my money and I got nothing. No product...no refund... just "sorry we can't do anything"
Terrible customer service
I will NEVER buy again. I purchased a pair of shoes... which I never received. I contacted customer support. (calling it support is a JOKE) Exchanged multiple emails and they said they were sending a replacement for my lost order. SURPRISE! Never got those either. After NUMEROUS emails trying to find a resolution with no responses and no help, they finally tell me that my issue is outside of their window of time for resolution so they can't help me. BUYER BEWARE!! terrible company to do business with. They took my money and I got nothing. No product...no refund... just "sorry we can't do anything"
Bien!
Bien!
Bien!
Bien!
I recommend this brand. My
I recommend this brand. My daughter love it. The shoe is comfortable and elegant.
I recommend this brand. My
I recommend this brand. My daughter love it. The shoe is comfortable and elegant.
I love the protection the
I love the protection the boots were sent from Foundry Co.
I love the protection the
I love the protection the boots were sent from Foundry Co.
Amazing selection of high quality stylish shoes for men.
I love Vintage Factory! Great selection for men styled perfectly to my taste and not to mention the quality for the money is a no-brainer. Shipping is super fast. I purchase everything from the website which is simple to use. Customer service using the chat is real, very helpful staff... a fantastic experience. I am a fan!
Amazing selection of high quality stylish shoes for men.
I love Vintage Factory! Great selection for men styled perfectly to my taste and not to mention the quality for the money is a no-brainer. Shipping is super fast. I purchase everything from the website which is simple to use. Customer service using the chat is real, very helpful staff... a fantastic experience. I am a fan!
Can I just say how
Can I just say how much I love VF? Superb shopping experience from start to finish and the quality, packaging, price, and presentation are top-notch. VF is my go-to for men's shoes period. Super satisfied.
Can I just say how
Can I just say how much I love VF? Superb shopping experience from start to finish and the quality, packaging, price, and presentation are top-notch. VF is my go-to for men's shoes period. Super satisfied.
Mens Jimara Boot
Thou I absolutely love this boot aka my cute boot. The white sole which is classic should be way more durable, so they last longer especially for what the boot cost.
Mens Jimara Boot
Thou I absolutely love this boot aka my cute boot. The white sole which is classic should be way more durable, so they last longer especially for what the boot cost.
Ok
Ok
Ok
Ok
Good
Good
Good
Good
Smell is not good
Smell is not good
Smell is not good
Smell is not good
Great shoes
Great shoes
Great shoes
Great shoes
The website is easy to
The website is easy to navigate, ordering was simple and I got the boots in just a few days after ordering
The website is easy to
The website is easy to navigate, ordering was simple and I got the boots in just a few days after ordering
Had to order half size
Had to order half size up but customer service was a breeze and exchanged boots came within days of return.
Had to order half size
Had to order half size up but customer service was a breeze and exchanged boots came within days of return.
Very disappointed with quality not
Very disappointed with quality not what I wanted
Very disappointed with quality not
Very disappointed with quality not what I wanted
Shipping was on time, and
Shipping was on time, and the service received was totally organized. Even the customer support team were greatly helpful. Kudos Vintage Foundry Co. for the 5 star service.
Shipping was on time, and
Shipping was on time, and the service received was totally organized. Even the customer support team were greatly helpful. Kudos Vintage Foundry Co. for the 5 star service.
Everything was ok. It was
Everything was ok. It was my mistake that at first I ordered the wrong size. The customer service was kind enough to explain to me the process of international returns. I would, however, have much appreciated if they also told me what shipping company I should have used. Finally, I figured it out myself. I guess we are all spoilt by the ease of returns at other online shops. 😆
Everything was ok. It was
Everything was ok. It was my mistake that at first I ordered the wrong size. The customer service was kind enough to explain to me the process of international returns. I would, however, have much appreciated if they also told me what shipping company I should have used. Finally, I figured it out myself. I guess we are all spoilt by the ease of returns at other online shops. 😆
Prompt delivery
Prompt delivery
Prompt delivery
Prompt delivery
Need to exchange for larger
Need to exchange for larger size. Runs small
Need to exchange for larger
Need to exchange for larger size. Runs small
Quick and good quality for
Quick and good quality for the price
Quick and good quality for
Quick and good quality for the price



