The bike was well packaged and protected from shipping mishaps. With the provided tracking software you could follow your bike’s journey across the US to your door. I was alerted by the shipper to a problem that the shipping address has become obliterated somehow and there would be a delay but the bike arrived when it was predicted and I couldn’t find evidence of a problem. Anyway, no issue is no issue, right?

Great service with the company. Had my bike within 5 days after ordering it and shipping was great no problems.

Excellante

Back orders are still an issue

Makes me feel young again ❤️

You folks are doing well, keep it up. I would like to know where to find information about the digital display and how to set up trips and things. Accidentally push a combo of buttons and reset the mileage, so there is someway to get to stuff

Shipping was within 3 weeks as specified. Assembly was within my skill set. Professional inspection by bike mechanic complimented solid bike. Enjoying accessory racks

so far so good

Great! Came right on time!

Thanks for including for free

Great customer support. Well designed ebike. Overall, I'm a happy camper 😊🙏

Very responsive

Always helpful

Great way to experience my town!

Very friendly customer service!

2 weeks a little long from order to delivery

Perfetti

Haven’t received our accessories and it’s been a month

Good

Good rack. Timely shipping