They forgot my soda. I had to get up and wait in line and ask for it. Since I had pre tipped I found this annnoying.

I hadn’t been to Urban Plates in a few months; still tasty, but the chicken strips have definitely shrunk by at least a third since my last visit. Disappointing.

Delicious food, great customer service, well priced.

My burger was extremely charred and so was the remake!

Love this place !

K

Very little chicken was included, and it was drenched in dressing

Good food, good price.

Terrible experience at the Mission Valley location.

Five stars. Well done. 👏

WE USED WEBSITE FOR ONLINE ORDERING; THE STAFF AT THE FAIR OAKS LOCATION WERE FRIENDLY, COURTEOUS. . . REASON FOR THE ONE STAR RATING IS DUE TO THE GREAT EMPLOYEES AT THE FAIR OAKS LOCATION. . . OTHERWISE THE RATING WOULD ACTUALLY BE LOWER. . . VERY DISSATISFIED WITH THE ONLINE ORDERING PROCESS!! FOOD IS ALSO OVERPRICED FOR THE QUALITY, TASTE AND FLAVOR.

Good food and easy to order

The Manager , team leaders,crews and the delivery persons all work to gather to make your experience great and I appreciate it

Great experience overall

They forgot my mushroom side which made me feel bad about the whole meal, so it was a negative experience to begin with. To be clear, this is the first time I've had a bad experience though and they were really busy. Normally 5 star.

I ordered Braised Beef and Mushrooms. Delicious.

A bit skimpy on the lettuce and chicken.

everything was severely overcooked.

Not good,

Very well